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Update: Northern Gas Networks’ critical works at Nevilles Cross Bank, Durham

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Northern Gas Networks (NGN), the North of England’s gas distributor, is carrying critical work to ensure the continued safe and reliable supply of gas to customers in Nevilles Bank Cross, Durham.

Urgent work to repair a gas main at the bottom of Nevilles Cross Bank at the junction of Lowes Barn Bank and the A690 began yesterday (Thursday 2 April).

Due to the location of the gas main, and in order for engineers to carry out the repair, it will now be necessary to temporarily close part of Lowes Barn Bank to road users.

From 8am on Friday 3rd April, there will be no access from Nevilles Cross Bank on to Lowes Barn Bank, with a diversion in place for the duration of the work.

Access on to Nevilles Cross Bank will be unaffected. Further updates will be provided throughout the work.

To ensure the safety of colleagues, customers and the local community at this time, the work is being carried out exclusively in the street, observing strict Government guidelines for safe distance working and following health and safety guidance. 

The project has been planned in collaboration with Durham County Council.

Marc Grey, Site manager at Northern Gas Networks, said: “It is vital we complete this urgent repair to continue to maintain a safe and reliable gas supply to the residents of Nevilles Cross Bank. The safety of our customers and engineers is our number one priority.

“As your gas energy network, we know you’re relying on us now more than ever to keep you safe and warm.  We have extra safety precautions in place while we carry out our critical services including observing strict Government guidelines for safe distance working wherever possible and following health and safety guidance during the Coronavirus outbreak.

“We want to assure residents and road users that we will be working hard to complete this work as safely and as quickly as possible.”In line with UK Government guidance, NGN is continuing to carry out essential services including responding to gas emergencies, carrying out emergency repairs and undertaking critical maintenance activities, to ensure communities continue to receive a safe and reliable gas supply.

To ensure it can continue to deliver the highest standards of service, and to protect its colleagues, customers and our communities, NGN is suspending the majority of its planned work programme until further notice.You can find out more about the steps that NGN is taking to keep customers and colleagues safe during the Coronavirus outbreak at www.northerngasnetworks.co.uk

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day.

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Northern Gas Networks to carry out critical works to maintain a safe and reliable gas supply for residents in Nevilles Cross Bank, Durham

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Northern Gas Networks (NGN), the North of England’s gas distributor, is carrying critical work to ensure the continued safe and reliable supply of gas to customers in Nevilles Bank Cross, Durham.

Urgent work to repair a gas main at the bottom of Nevilles Cross Bank at the junction of Lowes Barn Bank and the A690 will begin at 8am today (Thursday 2 April).

In order for engineers to carry out the work safely and efficiently, there will be restricted access to Lowes Barn Bank, with the possible use of temporary traffic lights, once engineers reach the part of the main requiring repair. These are expected to be in place until the repair work is completed and we will provide a further update as work progresses.

To ensure the safety of colleagues, customers and the local community at this time, the work is being carried out exclusively in the street, observing strict Government guidelines for safe distance working and following health and safety guidance. 

The project has been planned in collaboration with Durham County Council.

Marc Grey, Site manager at Northern Gas Networks, said: “It is vital we complete this urgent repair to continue to maintain a safe and reliable gas supply to the residents of Nevilles Cross Bank.

The safety of our customers and engineers is our number one priority.“As your gas energy network, we know you’re relying on us now more than ever to keep you safe and warm.  We have extra safety precautions in place while we carry out our critical services including observing strict Government guidelines for safe distance working wherever possible and following health and safety guidance during the Coronavirus outbreak.

“We want to assure residents and road users that we will be working hard to complete this work as safely and as quickly as possible.”

In line with UK Government guidance, NGN is continuing to carry out essential services including responding to gas emergencies, carrying out emergency repairs and undertaking critical maintenance activities, to ensure communities continue to receive a safe and reliable gas supply.

To ensure it can continue to deliver the highest standards of service, and to protect its colleagues, customers and our communities, NGN is suspending the majority of its planned work programme until further notice.

You can find out more about the steps that NGN is taking to keep customers and colleagues safe during the Coronavirus outbreak at www.northerngasnetworks.co.uk

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day.

 

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New energy network innovation strategies set the pathway to Net Zero

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The role that gas and electricity grid innovation will play in delivering the UK’s Net Zero carbon emissions target is being unveiled today, as NGN joined the Energy Networks Association (ENA) to publish its latest network innovation strategies.

Updated innovation strategies for gas and electricity networks have been joined by a new ‘whole systems’ Energy Networks Strategy, which will help find new ways for Britain’s gas and electricity grid infrastructure to work together in a more integrated way, as the country looks towards an expansion of zero carbon technologies across a range of different sectors.

The documents set out the principles that energy network companies will adhere to as they commission a new generation of innovation projects up and down the country, helping Britain slash its carbon emissions between now and 2050, reduce costs and deliver better services to consumers.

New figures released in the strategies show that between 2008 and 2019 gas and electricity network companies delivered over 1,100 different projects in communities and regions across Great Britain. These projects have underpinned the country’s renewables revolution, whilst driving up efficiency of Britain’s energy network infrastructure to keep down costs for the public.

Examples of current projects include:

  • The HyDeploy Project at Keele University, a world leading hydrogen project which provides the first ever live demonstration of hydrogen for heating in homes, at a time when policymakers continue to grapple with the issue of reducing household carbon emissions.
  • The Social Constraint Managed Zone, a partnership between network companies and fuel poverty charity National Energy Action that helps communities sell smart energy ‘flexibility services’ to the grid, using technologies such as solar panels, batteries and electric vehicles to reduce the need for network companies to build new infrastructure.
  • Zero 2050 South Wales, which brings together energy network companies, local and international businesses and communities in South Wales to model and plan how the region will play its part in helping the UK meet its Net Zero target.

The three innovation strategies are based on five key principles to ensure projects deliver a lasting, wider impact to us all:

  1. Delivering customer benefits – ranging from efficiency savings and a better customer experience, to the accelerated decarbonisation of our energy system.
  2. Providing opportunities for collaboration – projects should deliver shared learning, and increase collaboration between network companies and the wider energy sector
  3. Delivering a carbon impact – projects should have a positive impact on achieving the UK’s Net Zero emissions target whenever possible.
  4. Using data and inputs – the lessons of network innovation activity should be made available to all in a consistent and accessible format.
  5. Delivering scale and roll-out – innovation activity should deliver transformational change, identifying methods to scale up and roll out new practices, processes and technologies.

These principles have been developed following extensive consultation with the wider energy industry, led by engagement experts Regen.

Commenting, David Smith, Chief Executive of ENA, says:

From connecting ever greater levels of renewable energy to finding the new solutions we need for decarbonising heat and transport; our energy network infrastructure is already at the centre of delivering a world leading Net Zero economy.

“That role is set to grow, as that infrastructure takes on new responsibilities to deliver decarbonisation. We need to ensure our network infrastructure is future-ready, that our approach is transparent and accountable and that it is focussed as much on local needs as it is on national ones. The five principles set out in these strategies set out just how network innovation will do that.

“These strategies provide a clear pathway for Britain’s’ energy innovators to be part of that. They have been drafted with that in mind, following extensive consultation with a range of different groups across Britain’s energy sector. I would like thank those stakeholders for their input and look forward to seeing how the strategies lead to a whole host of exciting new network innovation projects as we move forward.”

Merlin Hyman, Chief Executive of Regen, adds:

“Working with the ENA and the energy networks over the past six months to develop their new innovation strategies, has been an great opportunity to help shape our critical energy infrastructure for a zero carbon future. By setting out clear principles and themes, our aim is that the strategies will help organisations with new technologies and great ideas work with the networks on exciting projects that will transform our energy system.”

Click on the links below to read the documents in full.

Gas_E-Doc_FINAL

Glance_E-Doc_FINAL

 

 

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Northern Gas Networks to carry out critical works to maintain a safe and reliable gas supply for residents in Hebden Bridge

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Northern Gas Networks (NGN), the gas distributor for the North of England is carrying out critical work to ensure the continued safe and reliable supply of gas to customers in Burnley Road, Hebden Bridge.

The ageing main has undergone several recent emergency repairs, so has now been prioritised for urgent replacement.The essential work involves replacing 200 metres of old metal gas main with new, more durable plastic pipes

The eight-week project is taking place at the Burnley Road junction with Station Road and Commercial Street, having been planned in collaboration with Calderdale Council.

To ensure the safety of colleagues, customers and the local community at this time, the work is being carried out exclusively in the street, observing strict Government guidelines for safe distance working and following health and safety guidance. 

Engineers will return at a later date to complete work on customers properties when it is safe to do so.

In order for engineers to carry out the work safely and efficiently, and to protect members of the public, some traffic management measures will be necessary.

Beginning on Friday, 27 March and lasting three weeks, Phase One will involve temporary three-way lights on Burnley Road and Station Road, which will be manually operated and adjusted to accommodate a smooth flow of traffic.

Phase Two will involve two-way lights on Burnley Road for two weeks.

Phase Three will see two-way lights introduced on Burnley Road, and a partial road closure on Keighley Road.

The left-hand turn on to Commercial Street from Burnley Road will be suspended, and traffic will use Albert Road. The right-hand turn will remain open, so traffic travelling from Halifax towards Hebden Bridge will continue to be able to turn right on to Keighley Road.

Signs will be displayed for motorists and a full signed diversion put in place.

All temporary traffic lights will be manned by two operatives Monday to Friday between 7am until 7pm, and 8am – 4pm on Saturday and Sunday. 

At peak times, operatives will use stop and go boards to manage traffic in the best way possible.

Chris Nevison, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works, however it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hebden Bridge.

“NGN is continuing to carry out essential services whilst observing strict Government guidelines for safe distance working and following health and safety guidance during the Coronavirus outbreak.

“We want to assure residents and road users that we will be working hard to complete this scheme as safely and as quickly as possible.”

In line with UK Government guidance NGN is continuing to carry out essential services including responding to gas emergencies, carrying out emergency repairs and undertaking critical maintenance activities, to ensure communities continue to receive a safe and reliable gas supply.

To ensure it can continue to deliver the highest standards of service, and to protect its colleagues, customers and our communities, NGN is suspending the majority of its planned work programme until further notice.

You can find out more about the steps that NGN is taking to keep customers and colleagues safe during the Coronavirus outbreak at www.northerngasnetworks.co.uk

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Covid19 – Keeping colleagues and customers safe

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The safety of our customers and colleagues is our highest priority. We know people across Yorkshire, the North East and northern Cumbria rely on our services. So we’re doing everything we can to make sure we continue to meet the needs of the communities we serve at a challenging time for the UK.

There is no impact on the safe and reliable supply of gas to homes and businesses. We are focussed on keeping the gas flowing and our customers and colleagues safe.

In line with UK Government guidance we’re continuing to carry out our essential services while observing strict Government guidelines for safe distance working during the Coronavirus outbreak.

Our essential services include responding to gas emergencies, carrying out emergency repairs and critical maintenance activities, to ensure you continue to receive a safe and reliable gas supply.

To ensure we can continue to deliver the highest standards of service, and to protect our colleagues, customers and our communities, we are however, suspending the majority of our planned work programme until further notice.

If you smell gas, suspect carbon monoxide or experience low gas pressure, please call the National Gas Emergency Service on 0800 111 999 immediately.  The line is in operations 24 hours a day, 365 days a year.

Please be assured that we will only request entry to a customer’s property if it is absolutely necessary in order to ensure your safety or the continuity of a safe gas supply.

Before we visit we’ll ask you a few quick questions about your health:

  • Do you or anyone in your household have a confirmed case of Coronavirus?
  • Are you or anyone in your household experiencing symptoms of Covid-19 (Coronavirus), or in close contact with someone who is?
  • Are you or anyone in your household in self isolation?
  • Are you, or anyone in your household:
    • over 70
    • living with a long-term health condition
    • pregnant

Please don’t worry about these questions. We will still come and help you – but we want to keep you and our colleagues safe.

As the situation with Covid-19 evolves we’ll keep this web page updated with all the information you need.

Questions

What’s the impact of Covid-19 on Northern Gas Networks?

There is no impact on the safe and reliable supply of gas to homes and businesses across the North of England. We are monitoring the situation closely and taking precautions to look after our customers and colleagues alike. We are receiving regular updates from the UK Government, as well as public health organisations.

What precautions are you taking?

We’ve activated our Command and Control structure. Meeting daily and headed by our Leadership Team, the group is helping us respond to the challenges we face flexibly. The actions we’re currently taking include:

  • Preparing our essential functions including our Control Room, Dispatch and Emergency Response Teams. They’ll be working from multiple locations to make sure we can keep the gas flowing and respond to gas emergencies.
  • Looking after customers and colleagues by making sure our colleagues are fully briefed on the precautions they need to take. All of our colleagues are now working from home other than those in critical roles.
  • Making sensible decisions by suspending all non-essential business travel, meetings and events, working from home where possible and introducing additional cleaning across our buildings.
  • Working in partnership with other energy networks, Ofgem and Government so we are prepared as we can be. You can find out more about what energy networks are doing to keep customers and colleagues safe and how we’ll be keeping your energy flowing during Coronavirus here.
  • Working with our supply chain to make sure we have access to all the parts, and protective equipment we need

How are you keeping your customers and staff safe?

Keeping you and our customers and workforce safe is our priority. We are working closely with Government and public health bodies to make sure we work safely and in line with expert advice.

In line with the latest guidance we’re continuing to carry out our essential services while observing strict Government guidelines for safe distance working during the Coronavirus outbreak.

Our essential services include responding to gas emergencies, carrying out emergency repairs and critical maintenance activities, to ensure you continue to receive a safe and reliable gas supply.

To ensure we can continue to deliver the highest standards of service, and to protect our colleagues, customers and our communities, we are however, suspending the majority of our planned work programme until further notice.

Please be assured that we have done this without compromising the safety and reliability of your gas supply.

It is important that our engineers are allowed to access to customers properties so that we can continue our critical work.  We will take every precaution to keep customers safe during our work and our engineers will follow UK government health and safety advice and wear personal protective equipment where appropriate.

We will only request entry to a customer’s property if it is absolutely necessary in order to ensure your safety or the continuity of a safe gas supply.

Our engineers are practising social distancing wherever possible, and customers should stay in a separate room to where we are working where they can.  As a minimum, our engineers will stay at least two meters away from any customers in the household.

If you smell gas, suspect carbon dioxide or experience low gas pressure, call the National Gas Emergency Service on 0800 111 999, immediately. Please let the call operator know if you are also experiencing any symptoms of the Coronavirus so that our engineers can prepare accordingly.

Thank you for your continued support and cooperation. Working together we will make sure that we stay safe and continue to provide you with the best possible service.

What are you doing to support your most vulnerable customers?

The safety and wellbeing of our customers is of the upmost important to us, in particular those that are in vulnerable circumstances.

We’re working closely with our local community partner organisations to support the most vulnerable customers on our network.

We will continue to offer additional tailored services and guidance to those people who may need additional support while they are without a gas supply.

Our colleagues are taking all of the necessary precautions to protect our customers and themselves from the Coronavirus including following UK Government health and safety advice and wearing personal protective equipment where necessary.

If there is an indication of the possibility of Coronavirus in your household, you are in isolation, have been confirmed as having the virus, are over 70, pregnant or you have a long term health condition, we will:

  • Ask you to remain in a separate room throughout your visit
  • Ask you to open windows in the room in which our engineer will be working
  • Our engineer will wash their hands thoroughly before and after completing the task

Any customers with an existing underlying health condition should refer to the following link to establish if they are at high risk:  https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

If you’re an ‘at risk’ person who has received a letter from the NHS advising you to take additional measures to protect yourself from COVID-19, then you should consider signing up for the Priority Services Register. This provides free additional services to customers in vulnerable circumstances if there is a power cut or you lose your gas supply unexpectedly. You can find out more about the Register by contacting your energy supplier, local electricity or gas distributor. Find out more here

Is it safe to postpone planned gas mains replacement work in my street?

To ensure we can continue to deliver the highest standards of service, and to protect our colleagues, customers and our communities, we have assessed our planned work programme and suspended the majority of our planned work until further notice.

Please be assured that we have done this without compromising the safety and reliability of your gas supply.

We are writing to all those customers affected to make them aware that we have temporarily postponed our work in their area and will be in touch once we are able to safely resume work as normal.

Can I still apply for a new gas connection?

You can apply for a new gas connection on our website or by contacting the Gas Connections Team at gasconnections@northerngas.co.uk

While we have suspended all non-essential operational work, the team will be able to provide you with a full quote where a site survey isn’t required.

Please be aware we will not then be able to plan in and undertake the actual gas connection work until our normal planned work programmes resume.

Our engineers will continue essential connections work for critical customers, such as hospitals, or where necessary to prevent customers being left without a gas supply.

What do I do if I need to contact Northern Gas Networks?

While the majority of the team at now working from home, you will be able to contact our Customer Care Team as usual from Monday – Friday between 9am and 5pm by calling 0800 040 7766, option 3. At all other times you can get in touch by emailing your details to customercare@northerngas.co.uk or via Twitter @NGNgas or Facebook/northerngasnetworks and we will get back to you.

If you need to contact our Connections team, please send an email with your details to gasconnections@northerngas.co.uk or speak to our Customer Care Team on 0800 040 7766, option 3 and they will arrange for a call back.

If you smell gas, suspect carbon monoxide or experience low gas pressure please call the National Gas Emergency Service immediately on 0800 111 999.

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Essential upgrade to gas distribution network at Huddersfield Road, Elland

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The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £60k to upgrade to the gas distribution network in the Huddersfield Road area of Elland.

This essential work is due to begin on Monday 23rd March, having been planned closely with Calderdale Council.

The project will see 140 metres of old metallic main replaced with new plastic pipes. This is to ensure the continued reliable and safe supply of gas to customers in Elland for years to come.

The project is planned to last approximately five weeks, with the majority of the work taking place between Huddersfield Road and Southgate.

To ensure the safety of NGN teams and members of the public during the project, it will be necessary to introduce traffic management at several stages.

Phase One will involve a lane closure on Huddersfield Road and Southgate from 23rd March, while Phase Two will involve a lane closure on Southgate only from 30th March.

For Phase Three, a road closure will be introduced on Catherine Street and a lane closure on Southgate between 30th March and 19th April.

For Phase Four, a stop-and-go system will be introduced on Huddersfield Road, with priority given to south-bound traffic. This will be manually operated during the daytime and will switch to traffic lights during the evening.

It’s expected that journey times will increase because of the traffic management, so all motorists and commuters are advised to leave extra time for travel.

NGN’s Customer Care team have been speaking to affected businesses and will provide regular updates on progress throughout the scheme. Updates will also be posted on Facebook/northerngasnetworks and @NGNgas.

Chris Nevison, Business Lead for Pennines, said: “After safety, minimising the impact of road works on our customers is our top priority.

“We have worked closely with Calderdale Council to plan these essential works, and we apologise for any inconvenience the works may cause customers, as we look to complete them as safely and quickly as possible.

“We would like to thank all our customers for their patience while the project is under way.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, seven days a week.

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Community projects across North of England set to benefit from £100,000 fund for second year

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Energy network operators, Northern Gas Networks (NGN) and Northern Powergrid have announced, in partnership with Leeds Community Foundation, the community projects that will benefit from new funding from their annual joint Community Partnering Fund.

A total of £50,000 is being awarded to grassroots projects and third-sector organisations that deliver pioneering and sustainable programmes throughout the North of England. The grant sits as part of a larger fund worth over £100,000 which is distributed at two intervals throughout the year.

This year’s fund pot was the biggest yet, with six successful projects awarded between £1,000 and £10,000 each, enabling the groups to broaden their support for the local communities in which they work.

From Burmantofts Senior Action CIO in Leeds, which aims to address fuel poverty and improve gas safety in the home, alleviating hardship for older people living in their own homes, to Keighley Association for Women and Children Centre, a project that works with BAME young women at risk of underachieving, to broaden their horizons and aspire to achieve careers which use Science, Technology, Engineering and Maths (STEM) – the fund supports a variety of important causes.

The full list of winning projects:

  • Burmantofts Senior Action CIO, Leeds
  • Dial Leeds Ltd, Leeds
  • Digital Voice for Communities, Newcastle
  • Groundwork South and North Tyneside, Hebburn
  • Keighley Association for Women and Children Centre, Keighley
  • The Thornbury Centre, Bradford

The successful beneficiaries were all invited to a welcome event, giving them the opportunity to meet with fellow winners and learn more about the work each are doing within the community.

Tom Bell, Head of Social Strategy at Northern Gas Networks, the North of England’s gas distributor, said: “As an active contributor in the community, we’re incredibly proud to be involved with the Community Partnering Fund. The fund originated in 2016 as the Community Promises Fund and by joining forcing with Northern Powergrid was doubled in 2018, enabling more groups to benefit.  Over the last few years, we’ve supported numerous incredible projects across the communities in which we operate, each delivered by an inspirational team to support local residents.”

Michelle Cummings, Social Responsibility Manager at Northern Powergrid, which manages that electricity network that powers everyday life across the North East, Yorkshire and northern Lincolnshire, said: “Through this partnership, more valuable grassroots projects are getting the funding they need to grow and support the communities we jointly serve. From educational causes to those that serve to protect, we’ve seen some inspiring entries.  We congratulate the winners on their success and looking forward to seeing the benefits of their projects become reality.  We also hope it will inspire more local groups to apply for funding in the future.”

Kate Hainsworth, Chief Executive at Leeds Community Foundation, concluded: “It is fantastic to see businesses have a hands-on approach with their local communities and utilise their expertise to make a positive difference. We are delighted to be working with Northern Gas Networks and Northern Powergrid to distribute much needed funding to community projects across the North of England who are delivering effective programmes to alleviate fuel poverty and promote interest in STEM subjects. We are excited to follow the progress and see the outcomes of these six projects.”

Naz Kazmi at the Keighley Association for Women and Children Centre, added: “We’re delighted to have received the grant from the Community Partnering Fund. The additional funding will allow us to further our current work, providing longer school-based sessions, as well as offering a visit to a local employer or higher education provider, inspiring more young people in our community.”

The second phase of the programme is now open for applications, where the additional £50,000 will be awarded to worthwhile projects. For more information, please visit: https://leedscf.org.uk/community-partnering-fund-r4.

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H21 NIC: Watch our Year 2 progress film

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The H21 NIC project will deliver its Phase One report this summer, forming a crucial part of the critical safety evidence picture proving a 100% hydrogen gas network is as safe as the natural gas network heating our homes today.

Led by Northern Gas Networks, in partnership with Cadent, Wales & West Utilities and SGN,  this £10 million Ofgem Network Innovation Competition-funded project has involved a two-year programme of asset collection and testing. at a bespoke facility at the Health and Safety Executive’s base in Buxton, and at DNV GL’s specialist rig in Spadeadam, Cumbria.

It’s also incorporated a social sciences research workstream in partnership with Leeds Beckett University, exploring customer perceptions of this greener gas and the public’s views on its future use.

As the UK works towards Net Zero emissions by 2050, in November 2019, H21 was awarded a further £6.8 million in Ofgem NIC funding for Phase Two, which is due to start in March 2020.

Watch our film to learn more about the progress achieved over the last 12 months.

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Update:  Essential gas mains upgrade in Withernsea

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Residents in Withernsea will be aware that we have been busy replacing the ageing metallic gas pipes throughout the town.

This is all part of a £717,000 investment by Northern Gas Networks (NGN) to upgrade the gas distribution network in Withernsea to ensure the continued safe and reliable supply of gas to customers in the area for many years to come.

Our engineers have so far replaced almost 7km across the area and are currently working on Hull Road.

In order for our engineers to safely and efficiently work on the main on Hull Road it will be necessary to temporarily close the road at the mini roundabout at the junction with Queen Street from Saturday 14 March for three weeks. There will be signed diversion route in place.

Northern Gas Networks Customer Care Officers have been door knocking homes and businesses to make them aware of the work.

Gerry Hart, Site Manager for Northern Gas Networks, said: “Gas plays an essential role in everyone’s daily lives and we understand how important it is for your gas supply to be safe and there when you need it.

“We have closely planned the work with East Riding County Council to make sure that disruption is kept to a minimum and access will be maintained to all shops and businesses while we carry out this stage of our essential work.

“This work will not only keep the gas supply flowing safely and reliably today, but it will ensure that the network is ready to deliver reliable and affordable green energy in future.”

“We would also like to thank all our customers in Withernsea for their continued patience and understanding whilst we complete these works”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Essential gas mains improvement works in Corbridge progressing well as work enters second phase

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The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £150,000 to improve the gas distribution network in Corbridge and ensure the continued safe and reliable supply of gas to all our customers for many years to come.

The work which involves laying new durable plastic pipes work will not only keep the gas supply flowing safely and reliably today, but it will ensure that the network is ready to deliver reliable and affordable green energy in future and provide the infrastructure required to supply the growing population in the town.

Andy Rodda, Site Manager for Northern Gas Networks, said: Our essential work in Corbridge is progressing well.  In order to minimise any disruption for residents, businesses and members of the public, we are carrying out the work in phases. The first phase of the project which took place on Front Street has now been completed and was finished on time and the road is now open.

The works have now moved up to Watling Street towards The Wheatsheaf Inn. To allow the project to run as smoothly as possible, it has been necessary to temporarily close the parking bays in front of the shops on Watling Street. There will still be access for residents while the work is taking place.

The last phase of the work will then begin on Monday 9 March, on the corner outside The Wheatsheaf Inn itself at the junction of Watling Street and St Helen’s Street. So that we can complete the work as soon as possible, the corner will be closed to vehicles for three weeks, and traffic will be diverted along Hill Street until the works are complete. The diversion will be signposted before and during the works. Residents living at Bank Top will still have access to their homes.

Andy continued: “We have planned this essential work in close partnership with Northumberland County Council and Corbridge Parish Council. We understand that it may cause inconvenience for people in the area, and we would like to thank everyone for their patience and understanding.

Shops and businesses in the area remain open as usual.

If you have any questions about the works you can contact the NGN Customer Care Team on 0800 040 7766.”

The project is expected to be completed on Sunday 5 April.

If you smell gas, experience low gas pressures or suspect carbon monoxide call the National Gas Emergency Service immediately on 0800 111 999.

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