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Essential upgrade to gas distribution network on Bramham Road, Clifford, near Wetherby


The North of England’s gas distributor, Northern Gas Networks (NGN), is investing £400,000 to upgrade the gas distribution network on Bramham Road, Clifford and the surrounding streets.

The project, due to start on Monday 18th November, is part of NGN’s ongoing investment in the gas infrastructure in the area to ensure the continued, safe and reliable supply of gas to customers for years to come.

In order for the work to be carried out safely and efficiently, it will be necessary to install temporary traffic lights on Clifford Road and Bramham Road. These will be in place from Monday 18th November until Friday 20th December and will start at Clifford Road near the junction of Front Street heading up Clifford Road onto Bramham Road, finishing near St Luke’s Church.

Due to the gas main running along both sides of the road, the temporary traffic lights will then head back down Bramham Road finishing on Clifford Road; as works are completed along the opposite side.

On street parking will be heavily restricted around Bramham Primary School. It is expected that journey times will be extended while the temporary traffic signals are in place, so motorists are advised to leave extra time for travel or use alternative routes.

All works have been planned in collaboration with Leeds City Council, and through the council NGN has been able to co-ordinate the timing of the project with Yorkshire Water.

In January, Yorkshire Water will be carrying out their own work on the water pipes in the Clifford area, but by working closely with them, NGN will ensure that these works do not overlap, so that by January, Clifford Road will be ready for use as a diversion route around the Yorkshire Water works, minimising disruption for customers.

Chris Cunniff, Site Manager for Northern Gas Networks, said: “We’d like to apologise for any inconvenience customers may encounter and thank everyone for their continued support as we work to complete this project as safely and quickly as possible.”

Shops and businesses in the area will remain open as usual while the work is underway.

NGN’s Customer Care Officers have been door-knocking local residents and businesses to make customers aware of the work, while on-site signage will advise motorists of the work taking place. Regular updates will also be available on NGN’s website northerngasnetworks.co.uk, Twitter @NGNgas and Facebook @northerngasnetworks.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.


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NGN says farewell to Cannon Park gas holders


Northern Gas Networks, the gas distributor for the North, is investing £750K to safely dismantle and remove its two gas holders at Cannon Park, Middlesbrough.

For around 100 years, gas holders were a vital part of the local gas supply system, responsible for storing manufactured coal gas which was supplied to thousands of people across the region.

In more recent years, they were used to bolster the network’s gas supplies at peak times, during colder weather.

However, advances in technology and the enhanced capability of the modern-day gas network, means that gas holders are no longer in use.

NGN is aiming to safely dismantle 23 of its holders by March 2021, as part of its continued investment in modernising the network.

Gas holder 7 at Cannon Park, Middlesbrough, which is now being safely dismantled by NGN.


The gas holders at Cannon Park haven’t stored gas for over 10 years, so are now being carefully taken down over the next few months by specialist teams, in a project expected to finish in March 2020.

Once the work is complete, the site will then house a new state-of-the-art operational depot for approximately 100 NGN engineers and support staff serving the Tees region.

Holder Seven (nearest the A66) was built in 1937, while Holder Six was built in 1926, and survived a World War Two air assault in May 1942, when a bomb crashed through its roof and out through its side, shortly before exploding.

Both are made of riveted steel construction, with Holder Six built by Furness Shipbuilding Company and Holder Seven by Clayton & Company.

The gas holders have become local landmarks in Middlesbrough over the decades, so NGN is working with local schools and artists to commemorate the giant structures and capture their history for future generations.

Around 100 local Year Five school children will visit the site as part of their STEM subject study, while a local artist and historian has been commissioned to paint the holders in a joint project linked to Oberhausen, the German town twinned with Middlesbrough.

Mark Johnson, Senior Project Manager from NGN’s Capital Projects team said: “The decision has been made to dismantle the two gas holders at Cannon Park as they are no longer in use and costly to maintain. We’ll be working with a specialist contractor to carry out the work in a safe and environmentally responsible way.

“We know how important these structures can be to communities and we are working closely with local residents and stakeholders to give them the opportunity to commemorate these structures as they disappear from the skyline through STEM visits for school children, and the painting being created.”

NGN is committed to taking down its gas holders in an environmentally responsible way, by recycling as many materials as possible.

The project at Cannon Park will also be registered as Considerate Constructors Scheme site, following key principles to ensue minimal impact on the environment, customers and community, observing the highest standards of safety.


You can email your memories of the Cannon Park gas holders to gasholdermemories@northerngas.co.uk or send via our social media channels Facebook/northerngasnetworks and @NGNgas

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency

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Winlaton to host pioneering hydrogen energy pilot HyDeploy


GAS customers in Winlaton, Gateshead, will become the first on a public UK gas network to use blended hydrogen for heating and cooking, as the country’s gas distributors demonstrate ways to cut climate-changing carbon dioxide (CO2) emissions.

Winlaton will be the location for the next stage of HyDeploy, a pioneering energy pilot exploring how by adding 20% zero-carbon hydrogen into the natural gas network, the UK can reduce CO2 emissions caused by heating homes without needing to change customers’ appliances or behaviour.

The first phase of the HyDeploy project is about to get under way at Keele University in Staffordshire, where customers on a private gas network will be using blended hydrogen for everyday heating and cooking.  The technology used in both phases is identical.

When burnt, hydrogen only produces heat and water, making it a realistic solution for tackling decarbonisation as the UK looks towards its Net Zero emissions target of 2050.

From December 2020, 670 homes and businesses in Winlaton will receive gas blended with 20% hydrogen, in a demonstration lasting 10 months.

A major benefit is that the pilot will require no disruption for customers in terms of their gas appliances or the way they use gas at home.

Backed by £22.5 million of OFGEM innovation funding, HyDeploy is a collaborative gas industry project led by gas distributors Northern Gas Networks and Cadent, in partnership with the Health & Safety Executive (HSE),  clean energy project management specialists Progressive Energy, and a consortium of industry experts, who jointly, will lead the safe management of the pilot over the next two years.

HyDeploy is also being supported by Gateshead Council, as part of their commitment to tackling climate change and reducing carbon dioxide emissions in the region.

Councillor John McElroy, Gateshead Council’s Cabinet Member for Environment and Transport said: “We all have a duty to act to help prevent further climate breakdown which is already causing serious damage around the world.

“Gateshead Council has committed to being carbon neutral by 2030 and by taking part in innovative pilots such as these we can further help ensure Gateshead is making a positive contribution to reversing the effects of climate change.”

The Winlaton demonstration will provide important evidence to inform how hydrogen could be used more widely in a practical, affordable way, and will be the first time most customers will have experienced using it for energy in their homes.

The hydrogen for the pilot will be produced by an ITM Power electrolyser, powered by renewable sources. This technology uses an electrical current to split water molecules into hydrogen and oxygen.

By bringing HyDeploy to Winlaton, it’s another landmark achievement in the engineering heritage of the North East.

Mark Horsley, CEO of Northern Gas Networks said:

“The North East has been a hotbed of innovation and engineering achievements since the 1800s, and we’re very proud to join this roster by bringing HyDeploy to Winlaton.

“As the UK looks towards a low carbon energy future and ways to cut emissions, we know customers are ready to embrace cleaner energy solutions.

“Using hydrogen in the existing gas network through projects like HyDeploy means we’re ensuring communities like Winlaton stay warm in their homes, while making a positive difference to climate change today.”

Ed Syson, Chief Safety & Strategy Officer, Cadent said: “We know that the gas networks have a role to play in the UK’s future energy needs, alongside wind and solar.  We believe that using the existing network to deliver greener gas, is the most cost-effective way of heating our homes in the net zero future.”

The Health & Safety Executive is overseeing all safety aspects of HyDeploy, providing expert, impartial advice to the project.

As part of this phase, gas safety checks are being carried out in homes and buildings inside the pilot area.

Laboratory tests have also been carried out on a range of common household gas appliances as well as extensive research on the effects of hydrogen on the gas network.

Fast facts

  • Heating homes and industry accounts for nearly half of all energy use in the UK and one third of the country’s carbon emissions. More than 80 per cent of homes in the UK are heated by gas.
  • If hydrogen were blended with natural gas across the UK at a similar level to HyDeploy, it could save around six million tonnes of carbon dioxide emissions every year, the equivalent of taking 2.5 million cars off the road.
  • Since the mid 1990s, the UK Gas Appliance Directive requires all appliances to operate on a 23% hydrogen blend before they can be approved for market.
  • Hydrogen was a major component in ‘town gas’, gas created from coal and used widely throughout Britain before the discovery of North Sea gas in the 1960s. Up to 60% of the gas (by volume) being used by consumers during this time was hydrogen.
  • Building on the HyDeploy principles towards wider deployment of hydrogen, Northern Gas Networks is delivering a suite of hydrogen projects called H21, focused on converting the gas network to 100% hydrogen.
  • Cadent is involved in a wider portfolio of projects such as HyNet, which is focused on using hydrogen to power industry and blended hydrogen to heat 2 million homes in North West England – which first depend on the success of the HyDeploy demonstrations, in proving the concept.

More information about HyDeploy is at www.hydeploy.co.uk

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Essential upgrade to gas distribution network on Melton Road, North Ferriby


The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £560,000 to upgrade the gas distribution network in North Ferriby, East Yorkshire.

The project is part of NGN’s ongoing investment in North Ferriby’s gas infrastructure, to ensure the continued, safe and reliable supply of gas to the area for years to come, having been planned in close conjunction with East Riding of Yorkshire Council.

Work began in March this year, involving the replacement of more than seven kilometres of existing old metallic gas main, with more durable plastic pipes.

The final phase of the project will begin on Monday 11th November, and last two weeks.  In order for works to be carried out safely and efficiently, it will be necessary to introduce a temporary road closure on Melton Road, between Narrow Lane and Parklands Drive.

NGN’s Customer Care Officers have been door-knocking local residents and businesses to make customers aware of the upcoming works, and a fully signposted diversion route has been set up with access maintained for residents.

David Johnson, Site Manager for Northern Gas Networks, said: “We would like to thank all our customers in North Ferriby for their patience and understanding while we carry out this essential work.

“We apologise in advance for any inconvenience caused during this time and are doing everything we can to complete the project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Energy networks unveil plan to deliver the world’s first net zero emissions gas network

  • Supporting low carbon heating for 23 million homes and businesses and mandating “hydrogen-ready” boilers
  • Realising £13bn a year savings by taking a balanced Pathway across electricity and gas to decarbonisation
  • Unlocking investment in large-scale low carbon trials and delivering a supportive legislative environment

Decarbonising the gas network will be critical for the UK to meet its Net Zero targets, with heating being one of the most challenging issues to face. That is the conclusion of a major new report, the first to outline a viable pathway for decarbonised gas in 2050 since the UK committed to ‘Net Zero’ emissions.

Navigant’s “Pathways to Net Zero“, commissioned by Energy Networks Association and independently reviewed by Imperial College, sets out a detailed plan to deliver a zero carbon gas grid, with clear technical, operational and regulatory actions that need to take place to achieve it.

By following a Pathway as set out in the report where we use more low carbon and renewable gases along with further electrification, the approach could save around £13bn a year compared to a Pathway that relies on electricity alone.

Technology is advancing rapidly and one of the steps that government could quickly and easily take would be to mandate new boiler installations to be “hydrogen-ready” when the appliances come to market in the coming years.

Mandating “hydrogen-ready” boilers is part of a suite of actions that should be taken to advance the implementation of a Net Zero 2050 including:

  • Introducing a comprehensive energy efficiency programme – helping to keep peoples’ homes warm and alleviating fuel poverty
  • Increasing the volume of green gases, like biomethane and hydrogen, in the energy system
  • Providing support for large-scale trials including Carbon Capture, Usage and Storage, hydrogen production and smart hybrid heating systems
  • Changing gas safety, metering and billing regulations to allow hydrogen into the system

Transforming the gas network will ensure that the move to Net Zero is as done as smoothly and efficiently as possible while minimising the impact on our lives, from the way we heat our homes to the way we travel around the country. In future low carbon and renewable gases will:

  • Continue to provide heating and hot water for homes and businesses
  • Be used to provide heat for industry
  • Help manage peaks in power and balance the use of renewables
  • Be used extensively in the transport sector, in particular for international shipping and also for heavy road freight

The UK has made significant progress in decarbonising the energy system and the scale and pace of the challenge is set to increase as the UK tackles the climate emergency. This progress is in part thanks to the strengths of a privatised gas network which has incentivised innovation and investment.

Britain’s unique system of energy network regulation has already helped make the country a world leader of renewable electricity. Now it is doing the same for clean gas. The gas network companies are already playing their part: building on their experience which has already seen nearly 100 green gas production plants connected across the country and developing innovative research which has seen hydrogen emerge as a key policy option for heat decarbonisation.

Now is the time to act: Government, Ofgem and all key stakeholders must come together to make sure that not only are the public at the heart of their thinking but that the policy and regulatory framework supports the further delivery of the private investment needed to deliver a Net Zero  gas system for the country.

David Smith, Chief Executive of Energy Networks Association said:

“We are facing a climate emergency and now is the time for action. Cutting emissions from heating has historically been complicated which is why I am delighted Navigant’s report shows the pathways we need to take to deliver low carbon heating for 23 million homes and businesses and getting us to Net Zero.

“The country should be proud of the innovation and engineering expertise that has led to Britain being a world-leader of renewable energy, including green gasses. It is now for government, the regulator and industry to build on that success and create the right policy and regulatory environment to attract the investment required to deliver the world’s first net zero emissions gas network for the public”.

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Essential upgrade to gas distribution network on Albert Road, Sowerby Bridge


The North of England’s gas distributer, Northern Gas Networks (NGN), will be investing £95,000 to upgrade to the gas distribution network in the Albert Road area of Sowerby Bridge.

The project is part of NGN’s ongoing investment in the gas infrastructure in the area. Engineers from NGN will be replacing ageing metal gas pipes with more durable alternatives; helping to ensure customers can continue to heat their homes and businesses for years to come.

The project, which will begin on the Monday 11 November and last for approximately five weeks, has been carefully planned in conjunction with Calderdale Council to minimise the disruption for residents, the local school and road users.

The works will begin outside Trinity Academy Sowerby Bridge, on Albert Road and continue along the road towards Beech Street.

To ensure the safety of NGN’s teams and members of the public during the project a road closure will be in place from Monday 11 November to Friday 20 December on Albert Road, from the junction of Beech Road to Trinity Academy Sowerby Bridge.

Side roads at junctions with Albert Road will also be closed as the job progresses.  In order to minimise disruption, NGN will stagger road closures on Milton Avenue, Clay Street (on both sides of Albert Road), Princess Street, Villa Street and Victoria Avenue as the work progresses.

Temporary two-way traffic lights will also be in place at the junction of Albert Road and Beech Road from Monday 9 December until the Friday 20 December to ensure the safe flow of traffic.

Access to Albert Road will be maintained for residents and the school via Burnley Road throughout the duration of the project.

It’s expected that journey times will be increased during the project so all motorists and commuters are advised to leave extra time for their journeys, and to use alternative routes where possible.

Chris Nevison, Business Operations Lead for Pennines at Northern Gas Networks, said: “Minimising the impact of road works on our customers, while carrying out our works safely is our top priority.

“We have worked closely with Calderdale Council, residents and Trinity Academy Sowerby Bridge to plan this essential work, which will ensure that we can continue to provide a safe and reliable gas supply to heat homes and businesses in the area for years to come.

“We would like to thank all our customers for their patience whilst we carry out this essential upgrade work and apologise for any inconvenience caused.”

NGN’s Customer Care Team have been door knocking residents to make them aware of the work and will be on site during the project to answer any questions. On-site signage will advise motorists of the work taking place.

Further updates will be provided throughout the project, and will be available on NGN’s website northerngasnetworks.co.uk, Twitter @NGNgas and Facebook @northerngasnetworks.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks launch primary school competition to raise awareness for gas safety


The North of England’s gas distributor, Northern Gas Networks (NGN), has launched a brand-new competition, encouraging primary school children to learn more about the dangers of Carbon Monoxide (CO).

The competition acts as an extension to the current Safety Seymour education programme NGN runs within schools in partnership with Cadent Gas, Wales & West Utilities and SGN. The sessions help pupils and in turn, their families, learn more about the associated risks, which together could save lives.

Open to primary school children, ages five to 11, the Safety Seymour Villain Competition will challenge pupils to give Carbon Monoxide a character and design their very own villain counterpart to allow Seymour to carry on his duties.

Tom Bell, Head of Social Strategy at Northern Gas Networks, said: “Gas safety is an incredibly important topic which is why we’re so passionate about our education programme that proactively teaches young people more about how they can identify the dangers.

“It’s important that we engage with children in a way that is interactive and enjoyable, and the Safety Seymour villain competition is a fantastic way for us to do this. We’re really looking forward to seeing the creative entries that come through!”

The best Carbon Monoxide villain in each age range will see their design come to life with the character transformed into a unique, sustainable stuffed toy, as well as winning £500 worth of book tokens for their primary school submitting the idea. Two runners-up prizes will also be awarded in each category.

Winners will be selected by a panel from Northern Gas Networks, who will be on the look-out for creativity and an understanding surrounding the dangers of Carbon Monoxide.

Running until the 30th November, entries can be submitted along with the child’s name, age, primary school and parent/guardian contact information to safetyseymourvillains@northerngas.co.uk or posted to:

Safety Seymour Villains Competition
Northern Gas Networks
Thorpe Park Business Park
1100 Century Way
LS15 8TU

Alternatively, if you’re keen to find out more about holding your own Safety Seymour session within your primary school, please email stakeholder@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Terms and Conditions

  1. This prize promotion is open to all UK residents (England, Scotland, Wales and Northern Ireland), of primary school age except for anyone directly connected with the planning or administration of the prize promotion (including Northern Gas Networks, Cadent, Wales & West Utilities or SGN employees and their immediate families).
  2. Entrants must have parental or guardian permission before entering the competition.
  3. Parental permission will be requested upon receival of the entry.
  4. Any entrants received that do not have accompanying parental or guardian permission within two days of the closing date will be automatically deleted.
    5. To enter, send the child’s drawing to safetyseymourvillains@northerngas.co.uk or post to:

Safety Seymour Villains Competition,

Northern Gas Networks,

Thorpe Park Business Park,

1100 Century Way,



LS15 8TU

by 30th November 2019, include the child’s full name, age, primary school and hometown, as well as a mobile number for the parent/guardian.

  1. Entries that are incomplete, lost, mislaid, damaged, corrupted, delayed, wrongly delivered, or not received for whatever reason will not be accepted. Any comments that we consider (in our absolute discretion) to be vulgar, offensive, indecent, racist, copied, offensive, cruel or fraudulent, or infringe on the rights or others will be immediately removed.
  2. The entry instructions form part of the rules. By entering, you agree to accept and be bound by the rules.
  3. Everyone who meets the entry criteria will be entered into the competition for consideration.
  4. There will be one entry per child. No third party or bulk entries. If it becomes apparent that either a participant or household is using any means to circumvent this condition such as, and without limitation, multiple email addresses, fraudulently falsifying data, acting fraudulently or dishonestly in the opinion of the promoter or otherwise acting in violation of these terms, these participants will be disqualified and any prize entitlement will be void.
  5. One winner will be selected per category, and their entry, name, age, primary school and hometown will be shared with respective local press, national press and on Northern Gas Networks’ social media channels. Consent is withdrawable at any time, however failure to provide permission for Northern Gas Networks to publish this information will result in your child being removed from the competition.
  6. Entries must be received by the time specified in these terms and conditions to be in with a chance of winning. All competition entries received after the time specified are automatically disqualified and deleted.
  7. All entries (excluding the winners) will be deleted after 90 days.
  8. Entries will be divided into two age categories – age 5-7 (Key Stage 1) and age 8-11 (Key Stage 2 & 3). The prize for the winner in each category is a unique stuffed toy replicating their created design and the child’s school will also receive £500 worth of Puffin book tokens. Runner-up prizes will also be given to two children in each category, which will be Natural Earth Paints (Age 5 – 7) and Articulate for Kids (Age 8 – 11)
    14. There is no cash or alternative to the prize stated and we cannot send the prize to anyone other than the named winner. The prize is non-transferable, non-refundable and cannot be resold. The Promoter reserves the right to substitute the prize for an alternative one of the same or higher value.
    15. The winner will be notified via email or telephone.
    16. If a prize is not claimed within two days of that winner being notified, the prize will be redrawn and awarded to a new winner. The Promoter does not accept any responsibility if you are not able to take up the prize.
    17. We reserve the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion for whatever reason, with no liability to any entrants or third parties but if this happens we will use all reasonable endeavours to avoid consumer disappointment.
  9. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
    19. The promoter’s decision is final and binding. No correspondence will be entered into.
    20. As part of the introduction of the EU General Data Protection Regulation (GDPR) we have updated our Privacy Notices. These Privacy Notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed. The Promoter will only process your personal information as set out in the Privacy Notice: https://www.northerngasnetworks.co.uk/legal-information/. By entering into this competition and providing us with your information, you agree to these terms and conditions and our Privacy Notices. The Promotor is only using the personal data of the entrants to administer the competition on the basis that it is necessary for entering or performing a Contract.
    21. The Promoter is: Northern Gas Networks, Thorpe Park Business Park, 1100 Century Way, Colton, Leeds, LS15 8TU.



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The Hope Centre celebrates community spirit in Cramlington


A Northumberland-based charity is celebrating as it is now able to offer hot food to members of the community for the first time, thanks to a helping hand from Northern Gas Networks (NGN).

The Hope Centre, on Forum Way in Cramlington, is a volunteer run community centre that provides a number of support services for residents in need including; a daily food bank; a lunch scheme providing packed lunches for children during the school holidays who normally receive free school meals; and a community school uniform scheme.

It is now able to offer hot meals to people thanks to pipe work installed by Northern Gas Networks, directly connecting the centre’s kitchen to a gas supply for the first time.

The work was carried out by Gas Safe registered engineers, as a gesture of goodwill and free of charge, in recognition of the important service being delivered by local volunteers.

The Hope Centre’s boiler room, located in an NHS building next door, was only accessible by appointment with the NHS. But following NGN’s work, the centre’s gas supply is now directly connected to a gas cooker through the installation of additional pipework, bypassing the boiler room.

Initially onsite for pre-planned works, the engineers used their initiative to adapt the original plans to best serve the centre, avoiding unnecessary works that would have involved digging up the entrance and taking pipework 100 metres around the building, while also removing the need for the Hope Centre to have access to the boiler room.

Joyce Docherty, Manager for the Hope Centre, said: “We rely on support from the local community and the help that NGN has provided is invaluable. Without their assistance, we wouldn’t be able to provide hot meals to those who most need it. With winter fast approaching, their work will be life changing.”

James O’Brien, Site Manager for Northern Gas Networks in North Tyne, said: “What the Hope Centre does for the community is phenomenal, so we are extremely proud to be able to help the volunteers. There is nothing more rewarding than seeing a day’s hard work help the team to provide hot meals for the years ahead. With the works carried out free of charge, it means the centre can better prioritise its spend on important provisions that directly benefit local people.”

Alex Brightman, Customer Care Officer for Northern Gas Networks in North Tyne, added: “We are dedicated to the communities that we serve, and customers are always at the heart of what we do. Going above and beyond is what we do best and we are delighted to have helped the Hope Centre when the opportunity arose.”

For more information on the Hope Centre, simply visit: www.cramlingtoncofe.org/hopecentre

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Essential gas mains replacement work on A182 Beatrice Terrace, Shiney Row


Northern Gas Networks (NGN), the North of England’s gas distributor, will begin essential gas mains replacement work in the junction of A182 Beatrice Terrace and Westbourne Drive, Shiney Row from Monday 28th October until Thursday 31st October.

The work has been carefully planned in collaboration with Sunderland City Council to be carried out, outside of the school term dates to minimise disruption to customers and road users. In order for engineers to complete the work as safely and quickly as possible, temporary three-way traffic lights will be used on the junction for the duration of the work.

We understand that the Shiney Row roundabout is already busy and we will aim to complete this work as quickly as we can.

Darren Pearson, Site manager at Northern Gas Networks, said “The safety of our customers and engineers is our number one priority, and the traffic management is essential in ensuring the public and our workforce stay safe at all times.

“We would like to thank customers for their patience at this time and apologise for any inconvenience experienced. We will keep residents updated throughout the work.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.


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A welcome that’s always warm


For the past three years Northern Gas Networks has funded a programme called Warm Hubs – a pioneering scheme which is managed and delivered by long term partners Community Action Northumberland (CAN).

Warm Hubs are friendly warm spaces within the local community where village halls and other locations are supported to become more energy efficient, local volunteers receive free training in energy and carbon monoxide awareness and residents can socialise, get warm, have refreshments and obtain energy efficiency advice. Since launching, there are now 26 financially self-sufficient Warm Hubs across the North of England, with over 8,000 local residents using the facilities during the colder months.

Through support and advice around switching tariffs, warm home discounts, and provision of energy efficiency measures such as LED light bulbs and radiator panels, attendees have saved approximately £189 on their annual energy bill.

In order to continue this great work, CAN, in partnership with NGN, held a workshop in Gosforth this month, With attendees from all across the UK, including Surrey and Cumbria, sharing how the programme has provided vital support to residents with like-minded organisations who are interested in providing this service within their own communities.

The event proved to be truly insightful with Nick Bragger from Surrey Community Action, commenting: “Warm Hubs is a fantastic initiative that we are looking to replicate in our local community to strengthen the service that we already provide”.

“We attended the event to find out more about the project including routes to funding, practical advice for how to run Warm Hubs and recruit and train volunteers. It has been really useful to be in a room with other people running Warm Hubs and to be able to share ideas face-to-face.”

Attendees Norman and Christine Hook from The Stocksfield Community Association also said: “The workshop was excellent and for us it was very satisfying to see the positive response from other counties. We have offered to assist the promotion of Warm Hubs in Cumbria by welcoming visitors to Stocksfield.”

If you’d like to know more about the Warm Hubs project, please visit: http://www.ca-north.org.uk/supporting-individuals/warm-hub-project

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