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Stakeholder Relations Team

The North of England’s gas distributor, Northern Gas Networks (NGN), will be investing £200,000 to upgrade the gas distribution network in York.

The project is part of NGN’s ongoing investment in the gas infrastructure in the area to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.  Engineers will be replacing the old metal gas pipes with new plastic versions, which are more durable and will last for years  to come.

The project has been carefully planned in conjunction with City of York Council to minimise any disruption caused.

Work will begin on Monday 30 September 2019 and is scheduled to last for approximately four weeks.  In order for works to be carried out safely and efficiently, it will be necessary to implement temporary traffic lights on Lord Mayor’s Walk, at the junction of Monkgate, for the full duration of the project.  On-street parking will also be suspended along Lord Mayor’s Walk and our engineers will be working seven days-a -week.

NGN’s Customer Care Officers have been door-knocking residents and businesses to make customers aware of the work, while on-site signage will advise motorists of the work taking place. Regular updates will also be available on NGN’s website, Twitter @NGNgas and Facebook @northerngasnetworks.

Shops and businesses in the area will remain open as usual throughout the project.

Dave Smales, Site Manager for Northern Gas Networks, said: “We have been working closely with City of York Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email:

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.