Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Update: £195K upgrade to Beverley gas distribution network

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £195,000 to upgrade the ageing gas distribution network in Wilbert Lane and Mill Lane, Beverley.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing around 950m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which begins on Monday 26 September and will last approximately 12 weeks with an estimated finish date of 16 December, has been planned in conjunction with East Riding of Yorkshire Council to ensure all works are completed with as little disruption as possible.

The works will take place in four phases, the first of which will take place on Wilbert Grove on Monday 26 September and is expected to last one week. In order for engineers to work as safely and efficiently as possible, a road closure will be placed on Wilbert Grove during this time.

The scheme will then move on North Bar Without and North Bar Within between Wyless Road and Hengate on Monday 3 October, and this phase is estimated to last around three weeks.

A road closure will be placed on Hengate from Sunday October 16 from 4.30pm until 7am on Monday 17 October. Engineers will work in teams through the night to complete this phase. During this time there will be no access for HGVs, which will need to follow a clearly signed diversion route along the A164 Minster Way. Cars and smaller vehicles however will be able to pass straight up to the Bar.

Customer Care officers are doorknocking customers and hand delivering letters to local businesses to update them on this phase.

The next phase sees works progress to Mill Lane between the junction of Norwood and Cherry Tree Crossing on Monday 24 October, for around three weeks. A road closure will be introduced on on Mill Lane between Norwood and Wellington Road for the duration of this phase.

The final phase will begin Monday 21 November on Cherry Tree Crossing and will continue up to 97 Cherry Tree Lane. This phase will last two weeks, with a road closure on Cherry Tree Lane across the railway line from Monday 21 November for two weeks.  Parking will also  be restricted on Cherry Tree Lane next to the railway line for the full duration of this final phase.

Pedestrian access will be maintained at all times and engineers will be working Monday to Friday from 8am to 5pm.

 Robert Hope, Construction Services Area Manager at Northern Gas Networks said: “We have been working closely with East Riding of Yorkshire Council to carefully plan this project in order to minimise disruption to customers.

  “We would like to apologise in advance for any inconvenience caused during these works and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

ENDS

About Northern Gas Networks

Northern Gas Networks own all the gas mains in the North East, most of Yorkshire and northern Cumbria transporting gas to 2.7 million homes and businesses.

The network consists of 37,000km of gas mains, enough to stretch from Leeds to Sydney, Australia and back.

Our mains replacement programme will see 3,800km of old metal gas main replaced with modern plastic equivalents by 2021.

For more information please visit our website www.northerngasnetworks.co.uk

www.facebook.com/northerngasnetworks

Follow us @NGNgas

You can contact Northern Gas Network’s press office on: 0113 3227950 during office hours (between 8.30am and 5pm, Monday – Friday, excluding Bank Holidays) or call the out of hours service on 0113 3227978 at any other time.

You can contact the Northern Gas Networks Customer Care team on 0800 040 7766, option 7. The team is available between 8am and 10pm Monday to Friday, and 8am and 5pm on Saturday.