If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
Safe & warm Carbon Monoxide Survey
Close

How much do you know about Carbon Monoxide?

Thanks for your interest in our CO Hero campaign, raising awareness of the risks of carbon monoxide. Unfortunately we've now given away all our carbon monoxide alarms, however we still invite you to test your knowledge of CO using our survey.

For information on how we use your details please read our Personal Data Privacy Notice
How would you rate your knowledge of CO and its effects?(Required)
(1 = no knowledge and 10 = excellent knowledge)
CO is odourless, tastless and colourless(Required)
CO is a harmless gas(Required)
Gas and other solid fuel burning appliances must be serviced by a Gas Safe engineer(Required)
If you smell gas or suspect CO may be present, which number should you call the National Gas Emergency Service on?(Required)
What are the symptoms of CO poisoning?(Required)

A graphic which reads 'Test your knowledge on Carbon Monoxide'

Thank you for your interest in our Carbon Monoxide (CO) survey.

The giveaway is now closed, but you can still take part in the online survey to test your knowledge of CO. For those who applied to claim their free CO alarm, you’ll receive it in the timeframe as advised in the T&Cs: https://www.northerngasnetworks.co.uk/co-hero-tcs/

Check out our social media for more updates.

Alternatively, you can find out more about how to stay safe from the silent killer here: https://www.northerngasnetworks.co.uk/network-supply/carbon-monoxide-advice/

Take Our Short Survey
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