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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Sunderland to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Sunderland, keeping homes and businesses safe, warm and connected.

The project, which is expected to last mid November, has been planned in collaboration with Sunderland City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

The latest phase of the work is taking place on Borough Road, between the junctions of Tatham Street and Toward Street. To protect the safety of the engineers throughout the project, it is not possible for motorists to drive all the way along Borough Road. Motorists can access homes and businesses during the work, but will have to turn around and exit Borough Road the way they entered.

Shaun Williams, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of Sunderland.

“We have worked closely with homes and businesses to ensure access is maintained, and thank motorists in the area for their understanding and patience while we complete the work.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks’ industry-leading Young Innovators Council (YIC) – which helps shape the decisions made by the gas distribution network – has been recognised for its huge impact by being shortlisted for another prestigious industry Award.

Northern Gas Networks teamed up with the social enterprise Solutions for the Planet to set up the YIC during the Covid pandemic in 2020, and the YIC joins organisations from a huge range of industries including cutting edge computing, property and AI in being nominated for the ‘Best Use of Innovation in Customer Engagement’ category in the Engage Awards.

The Awards celebrate engagement across customers, employees and sales and marketing, focusing on organisations that have committed to initiatives which contribute to success.

This award is in the ‘customer’ category, and recognises businesses who place customers at the heart of their business.

132 young people aged 14-19 have been YIC members since its inception in 2021, which is a first for the energy sector and has helped shape Northern Gas Networks’ £1.8bn business plan, as well as future-proofing the organisation.

74 different schools across Northern Gas Networks’ region have been represented, with 64% of YIC members identified as ethnically diverse. 42% were eligible for Free School Meals, and 17% identified as having a disability or long-term condition.

YIC members have recently helped to develop new work experience programmes – showing that authentic youth collaboration can improve workforce resilience – and insights from the group were also used to improve Northern Gas Networks’ sustainability commitments.

They’ve also helped to develop a framework for long-term change and an inclusive workforce through identifying changes in policies, culture and the physical environment, as well as pushing the organisation to be more ambitions with its carbon reduction targets.

Earlier this year, the YIC was also nominated for the Business Innovation Award at IGEM’s Gas Industry Awards.

Jenny Wilkinson, Stakeholder Engagement and Research Lead at Northern Gas Networks, said: “We’re so proud of all of the young people in the YIC who fully deserve this nomination. The YIC provides them with a unique opportunity to learn more about the energy industry while developing a range of work-based skills.

“Their opinions shine a light on what matters to our future customers – such as the transition to net zero, the long-term impact of the pandemic and the cost of living crisis.

“They challenge our business to be braver and more ambitious in the decisions we take, and play a vital role in our comprehensive programme of engagement with stakeholders. The YIC has built relationships, fostered genuine collaboration and is a true social mobility success story.

“This is proved by the fact that two former members of the YIC are about to progress to our Independent Stakeholder Group, who hold us to account and influence every decision we make.”

Lauren Gupta, Youth Insights Programme Coordinator at Solutions for the Planet, said: ‘We’re delighted to see the Young Innovators Council nominated for the Best Use of Innovation in Customer Engagement at this year’s Engage Awards.

“This is a truly unique collaboration between Northern Gas Networks, Solutions for the Planet, and the passionate and thoughtful young people who make up the Council. It is through their out of the box ideas, reflective thinking, and deep interest in the future that makes innovation happen and we couldn’t be happier for them.”

The Awards will be held in London in November – good luck guys!

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Wincolmlee, Hull, to replace ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the area, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around mid October, has been planned in collaboration with Hull City Council.

So that engineers can carry out the work safely and efficiently, and to protect members of the public, some temporary traffic management measures have been put in place.

Starting Tuesday 22 July, a road closure was introduced at the junction of Bankside Park and Air Street. A clearly signed diversion is in place for motorists.

Chris Keith, Operations Manager for Northern Gas Networks, said: “We would like to apologise for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to local homes and businesses.

“This is a very complex project involving a number of stakeholders as well as specialist equipment, and our teams are working as hard as possible to complete the replacement and reopen the road as quickly as possible.”

Businesses who have lost money as a result of the work in this area may be eligible to claim compensation via this form.

For further information about the work, please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in York to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in York, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until Sunday 9 November, has been planned in collaboration with City of York Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 29 September, temporary two-way traffic lights will be in place on Shipton Road (A19) between Mercure York Fairfield Manor Hotel and Hickory’s Smokehouse. Advance warning signs for motorists will be in place from Monday 15 September.

Mark Mawhood, Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of York.

“We want to assure residents and motorists that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Eston, Middlesbrough to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Middlesbrough, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of February 2026, has been planned in collaboration with Middlesbrough Borough Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures are being put in place.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

From Monday 1 September, temporary traffic lights are in place on Church Lane at the junction of High Street. During the project, the lights will move north up Church Lane, past the junction for Fabian Road, before ending just after Gofton Place. The lights will be manned at peak times to minimise disruption.

Nigel Pearson, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of Middlesbrough.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Whitley Bay to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Whitley Bay keeping homes and businesses safe, warm and connected.

The project, which is expected to last for around a month, has been planned in collaboration with North Tyneside Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 1 September, temporary traffic lights will be in place on the A193 between the junctions of York Road and Whitley Road.

Chris Trevena, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of Whitley Bay.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.