If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

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UK healthcare system impacted by increasing number of ‘hidden carers’ warns expert.

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  • CARERS WEEK 2024: Half of all carers of elderly relatives say they have neglected their own health and well-being due to caring responsibilities.
  • Over 60 per cent of people say there has been an impact on their mental health while being a carer.
  • While over 50 per cent saytheir caring responsibilities have had a detrimental effect on their physical health.
  • Dr Jackie Gray from The Carents Rooms is calling for more support for the ‘hidden workforce’ as elderly population set to double in the next 15 years.

With over 10 million people in the UK aged 65 and over and the percentage of people aged 85 plus likely to double1 over the next 15 years, The Carents Room, has issued a warning about the impact increasing numbers of ‘hidden carers’ could have on the country’s healthcare system.

With Carers Week taking place across the UK next week, Dr Jackie Gray, public health doctor, retired GP and Founder of The Carents Room has shared her concerns for those family members caring for loved ones, as new research published this week reveals over 60 per cent of people experiencing an impact on their mental health while being a carer.  Furthermore, almost half of carers of elderly relatives say their work life has been negatively impacted by their carer role.

Too many people juggling looking after ageing parents and older relatives, alongside other life commitments, are finding life unnecessarily stressful and are at risk of detrimental impacts to their own health. This risk is down to the complex nature of navigating the health and social care systems, coupled with feelings of isolation and loneliness.

Dr Jackie Gray, Founder of The Carents Room, said: “More must be done to help the largest group of carers in the UK, many of whom receive little or no support and can be very time poor.

“Their contribution to society really does take the strain off the NHS and social care system, however, our new research has identified a worrying trend of increased stress faced by carents.

“And just to be clear, this problem is not the fault of the ageing family member. If there is sufficient support, and a safety net is available for people feeling overwhelmed by the enormity of their situation as a carent, it can be avoided.

“People tell me all the time that they find it difficult to find support and information and can often feel that they are being pushed from pillar to post trying to find what they need. This isn’t always about health-related matters, navigating appointments, it’s about emotional support and very practical tips and solutions to safety concerns when elderly parents are living alone.

“I am concerned that the needs of the ‘carenting’ generation are often neglected, and this is very much overlooked in our society.”

Working closely with Northern Gas Networks and Cadent, The Carents Room can access funds to support customers in vulnerable situations. The energy sector directs funding to organisations whose mission it is to provide support, energy advice and health information to thousands of customers in vulnerable situations.

Eileen Brown, Customer Experience Director at Northern Gas Networks said:

“By partnering with The Carents Room, we are ‘helping the helpers’ who give their time and energy to look after others. The team at The Carents Room are doing a fantastic job of supporting families and individuals to look after loved ones, friends, and neighbours.

“We are particularly grateful to the team for the work they do to promote the Priority Services Register, helping us to look after customers who need a little extra help.”

Cadent’s Head of Customer Vulnerability, Phil Burrows, added: “There is already so much complex health and financial information for Carents to navigate that often, the practicalities of keeping people safe in their home is not front of mind. Therefore, by partnering with The Carents Room, we aim to promote practical safety awareness to help ease some of the worry.  For example, access to our free locking cooker valves, or new EasyAssist gas emergency control valve, means that in case of a gas emergency or a smell of gas, people have rapid access – simply pressing a button – to these products, ensuring that a family member can quickly take action to keep their loved one safe.”

Founded in 2020, The Carents Room set out to lend a hand to those struggling carents – carers looking after older parents, who are at a life juncture undertaking a multitude of activities; first aiders, homemakers, care coordinators, personal shoppers, chauffeurs, secretaries and financial or legal advisers.  The Carents Room is a holistic online platform, providing a ‘one stop shop’ of information and support, while enabling carents to engage with other carents and building a supporting community.

For more information, please visit carents.co.uk

 

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hull

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hull.

The ageing metal pipework is being upgraded to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

Our five-week project has been carefully coordinated with Hull City Council and will begin on Saturday the 6th of July and is expected to be completed by the 11th of August.

For us to carry out the work safely and efficiently, and to protect the public, a road closure will be in place on County Road North at the National Avenue junction from Saturday the 6th of July until the 11th of August. Access for residents will be maintained via County Road South and Langdale Avenue.

A signed diversion will be in place for motorists and access will be maintained for cyclists and pedestrians.

Chris Keith, Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. And no gas supplies to homes or businesses will be affected by our works.

“We want to assure residents and road users that we will be working hard to complete this work as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Northern Gas Networks to carry out essential maintenance work to maintain a safe and reliable gas supply in Hartlepool

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hartlepool.

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

As of the 24th of June, due to the location of the gas main being located in the road, we will need to close Linden Grove from the junction of Grange Road to the junction of Teesdale Avenue. There will also be closures on the junctions of Wilton Avenue, Clifton Avenue and Rosedale Avenue, to stop through traffic coming into the closed area. There will be access to residents only. It has been planned in collaboration Hartlepool Borough Council.

Steven Storey, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hartlepool.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Horsforth, Leeds

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Northern Gas Networks (NGN), the gas distribution network for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Leeds.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now, while getting the network ready to transport alternative greener fuels in the future.

The work, which has been closely planned with Leeds City Council, will start on Horsforth New Road on Monday the 3rd of June and is expected to last for 12 weeks.

So that engineers can carry out the work safely and efficiently, and to protect the public, the following traffic management will be in place:

– A one-way lane closure on the inside lane (affecting both inbound and outbound traffic and from Horsforth) from 9.30am -3.30pm daily.

– As works continue on Horsforth New Road we will then have a contra flow system in place with a speed reduction from 50mph to 30mph.

Rodley Lane will be closed from the junction of Hawthorne Road to outside Oaklands carwash from 24th of June – 5th of July.  If travelling from Calverley please allow more time for travel. A diversion will be in place and clearly signed for road users.

  • Two-way traffic signals will be in place on Rodley Lane from 2 July which will progress to three-way traffic signals when our team reach the junction of Towngate, Calverley.The lights will be monitored daily from 6.30am – 6.30pm.

Shops and businesses will remain open as usual throughout our work.

Martin Shaw, Site Manager for Northern Gas Networks, said: “We know that no one likes roadworks, and we would like to apologise in advance for any inconvenience caused during these essential works. It is vital however, that we complete them in order to continue to maintain a safe and reliable gas supply to the residents in the local area.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Tingley

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Tingley.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area.

The work, which has been ongoing since March, is expected to take approximately 17 weeks to complete. It has been planned in collaboration with Leeds City Council.

So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Monday 27 May there will be temporary traffic lights on Batley Road, starting at the junction of Woollin Avenue. These will be in place for approximately 4 weeks.

Advance warning signs will be displayed prior to works starting.

Craig Skinner, Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Tingley.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks to carry out essential gas mains repair at Flemingate, Beverley

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out emergency repair work to a gas main in Flemingate, Beverley.

In order to carry out the work safely and efficiently, a road closure will be in place at the Flemingate railway crossing from 9am today (Tuesday 14 May) into next week.

Scott Kitchingman, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise for any inconvenience caused while we carry out our work.

“This is a complex repair, however gas supplies to homes and businesses in the area will not be affected.

“We want to assure residents and road users that our engineers are working hard to complete this work as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Featherstone

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Featherstone.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area.

The work is due to start on Monday 13 of May and is expected to take approximately 13 weeks to complete. It has been planned in collaboration with Wakefield Council.

So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Monday 13 May there will be temporary traffic lights on Featherstone Lane, these will be in place for the full duration of the project. The temporary traffic lights will move along in sections, starting near Kingsley Avenue, and will head towards and finish at Sycamore Way.

Advance warning signs will be displayed prior to works starting.

Craig Skinner, Central Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Featherstone.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Stockton

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Stockton.

The ageing metal pipework is being upgraded to ensure the continued safe and reliable supply of gas to customers in the area.

We will start our work at Holburn Park, then move northwards where we will need to close the bus lane to undertake the work safely in the grass verge on the western side of Durham Road.

We will be able to maintain the left turn filter lane onto Hardwick Road, but it will need to be narrowed to allow for a pedestrian walkway. We will be working in this area from 6 May to 24 May.

We will then need to start work from the Hardwick Road roundabout, heading northwards towards the Horse & Jockey roundabout where a contra-flow traffic management system will be in place to maintain two-way traffic.

The full length will not be under a contra-flow system at the same time, it will be moved as when excavations are required and then reinstated. The Durham Road entrance into the petrol station will be maintained. This section is planned between 27  May and 28 June.

The final section will require an inside lane closure on the Horse & Jockey roundabout and one lane closure on each approach to the roundabout. This section is planned between 1 July and 12  July.

Steve Pigott, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Stockton.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Northern Gas Networks Update on essential upgrade work to maintain a safe and reliable gas supply in Stockton on Tees  

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Stockton on Tees.

We are working to replace the ageing gas mains in and around the Stockton area. Work is due to begin on Durham Road, Stockton on Monday 13 May and will last approximately 7-8 weeks.

Due to the location of the gas main it will be necessary to put a contraflow system in place to reduce the road to one lane heading towards the petrol station and The Jockey Public House. There may be some delays in the area, especially at commute times.

We have planned this work in conjunction with Stockton Borough Council.

Chris Taylor, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Stockton on Tees.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Northern Gas Networks is carrying out essential upgrade work to maintain a safe and reliable gas supply in Selby

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Selby.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work, which began on the 22nd of January, is expected to take approximately 4 months to complete. It has been planned in collaboration with North Yorkshire Council.

So that engineers can carry out the work safely and efficiently, and to protect the members of the public, some traffic management measures will be put in place.

From Monday 29th of April there will be a lane closure on The Crescent. Traffic will be able to travel from Park Street onto The Crescent; but will not be able to travel in the opposite direction from The Crescent onto Park Street. There will also be temporary traffic lights on The Crescent. These will be in place for approximately 2 weeks.

Craig Skinner, Operations Manager, for Northern Gas Networks, said: “We would like to apologise for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Selby.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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