Latest News

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Hull to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Hull, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around mid February, has been planned in collaboration with Hull City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures have been put in place.

From Monday 5 January, Anlaby Road eastbound has been closed between the junctions of Calvert Lane and Hamlyn Avenue. A fully signed diversion is in place for motorists, and residents of Hamlyn Avenue will still be able to access their properties during the works.

Temporary traffic lights are in place on Anlaby Road close to the junction of Calvert Lane and North Road.

Chris Keith, Operations Manager for Northern Gas Networks, said: “Our teams are working extremely hard to complete this essential repair, which will ensure the continued safe and reliable supply of gas to customers in Hull, keeping homes and businesses safe, warm and connected.

“The temporary traffic lights are an essential measure to ensure that our engineers can carry out the work safely and efficiently, and to protect the public. We understand the situation has caused inconvenience, and we regret the impact while these temporary lights remain in place. We expect them to be removed by the end of January.

“The road closure will remain in place until around mid February to allow time for the road to cure. We would again like to thank local residents for their continued patience while these essential works are ongoing.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Seaham to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Seaham, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of March, has been planned in collaboration with Durham County Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 26 January, temporary traffic lights will be in place on the B1285 at the junction of the B1432 Stockton Road. To minimise disruption, the lights will be manned from 7.30am-6pm, seven days a week.

Nigel Pearson, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Seaham.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Houghton le Spring, Tyne and Wear, to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Houghton le Spring, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of March, has been planned in collaboration with Sunderland City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

Work will start on Monday 19 January, and from Monday 16 February until the end of the work temporary traffic lights will be in place on Hetton Road.

From Monday 9 March, the slip road leading from Gillas Lane West to Hetton Road North, outside the Burn Inn, will be closed for around two weeks.

Iain Clark, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works, However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of Houghton le Spring.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work in Goole to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Goole, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until the end of January, has been planned in collaboration with East Riding of Yorkshire Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 5 January, temporary traffic lights are in place on Rawcliffe Road/A614, near the junction of Andersen Road. To minimise disruption and reduce delays, the lights will be manned from 7am-7pm.

Chris Reed, Central Business Operations Lead at Northern Gas Networks, said: “We would like to apologise for the inconvenience caused during these essential works. We had initially planned to finish the work before Christmas, but due to operational challenges we’ve had to return to complete them.

“This is vital work to maintain a safe and reliable gas supply to homes and businesses in Goole, and we’d like to thank residents and motorists for their patience. Our teams are working as quickly as possible to finish the project.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Leeds to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Leeds, keeping homes and businesses safe, warm and connected.

The project, which is expected to finish around the start of March, has been planned in collaboration with Leeds City Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 5 January there will be a road closure on Pudsey Road, at the Ring Road Farnley roundabout. This will be in place for approximately 3 weeks.

From Monday 19 January there will be temporary traffic lights on Pudsey Road, starting at the junction of Gamble Hill Drive and travelling in sections towards Henconner Lane. These will be in place for approximately 4 weeks.

From Monday 16 February there will be a one-way road closure on Pudsey Road, at the junction of Henconner Lane. Traffic will be able to join Pudsey Road from Henconner Lane, but will not be able to travel in the opposite direction. This will be in place for approximately 2 weeks.

Advance warning signage is in place.

Chris Reed, Central Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to homes and businesses in Leeds.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Since 2024, Northern Gas Networks’ ‘Centres for Warmth’ have provided safe, warm spaces and crucial energy advice and support for thousands of people across the North of England.

Northern Gas Networks (NGN) delivers gas to 2.9 million homes and businesses across the North of England through its network of pipes, and as part of its vision for a fairer, greener future for this region, has funded 20 Centres which are based within existing community hubs – which have been described as “transformational”.

The centres – targeted in areas of deprivation in NGN’s patch – are warm, welcoming and provide people with information designed to improve health and wellbeing, increase household income and better manage their energy.

They also provide Carbon Monoxide (CO) awareness and advice, income maximisation through benefit entitlement checks and managing debt, free or reduced cost food and clothing, fuel top up vouchers and helpful links to NGN’s partner organisations who can offer wider support.

Local people who use the Centres are also encouraged to learn about the benefits of the Priority Services Register – a free service which offers extra support if there’s an unexpected interruption to a gas supply.

Watch this video for more on how our Centres for Warmth are helping people in our communities:

One Centre for Warmth is at Bilton Hall Community Trust in Jarrow, near Newcastle. They have an open door policy for anyone who needs help and support, and work hard to signpost service users to appropriate services who can help.

Joanna Tuck, Manager of Bilton Hall Community Trust, said: “We would not likely have been here if it wasn’t for the funding received from Northern Gas Networks. This has stopped us from going into negative balances – being able to continue to paying our bills to keep our doors open – and provide staff that have been dedicated to support the local communities in ways they need the support.”

Another grassroots charity which hosts a Centre for Warmth are two Khidmat Centres in Bradford, which serves some of the most deprived areas in the city. Each year, the Centres support around 24,000 people through a wide range of programmes – including wellbeing activities, dementia support, practical advice on benefits, housing, plus energy efficiency.

Javed Ashrad, General Manager for the Khidmat Centres, said: “The support from NGN has been transformational. It has enabled our Centres to strengthen and expand the way we deliver wraparound and floating support for our community.

“With this investment, we can go beyond simply signposting — we provide hands-on help to tackle issues like fuel poverty, benefits and debt, housing concerns, and energy efficiency, while also raising awareness about carbon monoxide safety and the Priority Services Register.

“One example is a widowed elder who attended one of our carbon monoxide awareness sessions. She not only learned about the dangers, but was also supported to register on the Priority Services Register. She told us she now feels safer at home, and through our wellbeing groups she has also found new friends and reduced her isolation. Her story is just one of many that shows how the Centre for Warmth is making a tangible difference in people’s daily lives.”

Carole Marshall, Centre for Warmth Coordinator at Northern Gas Networks, said: “Our Centres for Warmth are all about trying to address the needs on a local level in communities, which are the most disadvantaged in our network.

“They are a trusted source to local people, and demonstrates our deep commitment to strengthening relationships at a local grassroots level. The support we can offer is about widening the offering of services that are available for local people, and ultimately helping them to stay safe and warm in their own homes.”

For more information contact our VCMA team on vcma@northerngas.co.uk

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Bridlington to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Bridlington, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the start of February, has been planned in collaboration with East Riding of Yorkshire Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 5 January, Marton Road will be closed between the junctions of Watsons Avenue and Marton Avenue. A fully signed diversion will be in place for motorists, and residents of Marton Road will still be able to access their properties during the work.

Chris Keith, Operations Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Bridlington.

“We will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Cumwhinton & Wetheral Pastures to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in the area, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around mid August, has been planned in collaboration with Cumberland Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 5 January, work will be taking place in the area. To minimise disruption, this work will coincide with resurfacing works planned by Cumberland Council. The work will take place in various phases:

• From Monday 5 January, Station Road/B6263 will be closed from the junction of Townhead Court to Wetheral Pastures. This closure will be in place until around mid April
• From Monday 30 March, the same road will be closed from the junction of Wetheral Pastures to the Waterworks, this closure will be in place until around mid June
• From Tuesday 26 May, the road off Station Road/B6263 (leading to Broomfallen Road and Cumwhinton Road) will be closed until around the start of July
• From Monday 15 June, the road off Station Road/B6263 from Murray House Livery to How Croft will be closed until around the middle of July
• From Monday 29 June, Peter Gate will be close from the junction of Croft Close until around mid August

Dan Hind, Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply in this area.

“The majority of the work will be carried out in the street, however our engineers will need to access some homes and businesses to complete the project. Our team will be visiting customers to inform them about the work, offer help and support and put measures in place to minimise disruption.”

All local businesses will remain open as usual.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.