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We’re carrying out essential work to repair gas pipes in Guiseley

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Northern Gas Networks (NGN), the gas distributor for the North of England, is on site responding to a gas escape in Guiseley.

Yesterday evening at around 11.30pm (Wednesday 3 December), emergency engineers responded to a smell of gas which appeared to be coming from properties close to the A65, opposite Yorkshire Dental Suite in Guiseley.

Engineers have located the leak which is in a pipe underneath the A65. So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures have been put in place.

One of the two westbound lanes of the A65 has been closed and a contraflow is in operation, with all traffic using the remaining westbound lane.

The gas supply to homes and businesses in the area is unaffected.

Dale Hemingway, Site Manager at Northern Gas Networks, said: “We would like to apologise for any inconvenience caused during these essential repairs, which we appreciate are likely to lead to journeys in the area taking longer than normal. We’ll provide a completion date for the repairs as soon as we can.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

 

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Carlisle

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Carlisle to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Carlisle, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around mid February, has been planned in collaboration with Cumberland Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 5 January, Petteril Bank Road will be fully closed. There will be a fully signed diversion in place for motorists, and access will be maintained for businesses on Petteril Bank Road. The gas supply to homes and businesses in the area will not be affected.

Dan Hind, Operations Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of Carlisle.

“Shops and businesses in the area will remain open as usual, and we will be working hard to  complete this essential project as safely and as quickly as possible. We would like to thank everyone in the area for their patience and understanding while we complete the work.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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We’re carrying out essential repair work on the A66 westbound, Teesside

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential repair work on gas pipes along the A66 westbound, between Elton and Long Newton, Teesside.

To allow engineers to work safely and efficiently, one lane of the carriageway will be temporarily closed from approximately 10:30am today (Tuesday, 19 November).

The gas supply to nearby homes and businesses remains unaffected, and we expect the repairs to be completed by the end of the day.

Vin Gottmers, Site Manager at Northern Gas Networks, said: “We would like to apologise for any inconvenience caused during these essential repairs and thank the public for their patience.

“Our team is working hard to complete the work as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Leeds

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Leeds to replace the ageing metal pipework with new, more durable plastic pipes.

The gas pipe has been prioritised for replacement following previous repairs, and the work will ensure the continued safe and reliable supply of gas to customers in Leeds, keeping homes and businesses safe, warm and connected.

The project, which will begin on Monday 17 November, is expected to last for three weeks.

The work has been planned in collaboration with Leeds City Council and will begin on Cookridge Lane, at the junction with Tinshill Road, progressing along Otley Old Road.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

Three-way traffic signals will be in place at Tinshill Road at the junction of Cookridge Lane for one week. This will then progress to two-way signals on Otley Old Road for the remainder of the work.

Pedestrian access will be maintained at all times throughout the works.

Steve Taylor, Site Manager at Northern Gas Networks, said: “We have worked closely with Leeds City Council to plan these essential works. We’d like to apologise for any inconvenience caused and thank everyone for their patience support as we work to complete this project as safely and quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Goole

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Goole to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Goole, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until the end of December, has been planned in collaboration with East Riding of Yorkshire Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Thursday 4 December, temporary traffic lights will be in place on Rawcliffe Road/A614, near the junction of Andersen Road.

Chris Reed, Central Business Operations Lead at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them in order to continue to maintain a safe and reliable gas supply to homes and businesses in Goole.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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Luke secures new role after becoming our first ever Safety, Health and Environment Technician apprentice

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A huge well done to Northern Gas Networks’ (NGN) first ever Safety, Health and Environment Technician apprentice Luke Robinson, who’s thriving in his new role at NGN’s office in Sunderland.

Luke, who’s originally from Hartlepool, completed his apprenticeship and is now thriving after securing a role with the Environment, Health & Safety team.

As well as educating around workplace health and safety, Environment, Health and Safety apprenticeships learn about protecting the environment plus ecology and sustainability – adding extra skill sets to the team and contributing to NGN’s vision of fairer, greener future for the North of England.

Luke, who joined NGN as a full-time Environment, Health and Safety Administrator in October, said: “I left college after completing my A levels in Psychology, Sociology and Sports Science, and at that time, like a lot of 18-year-olds I didn’t really know what I wanted to do. I felt I was being guided down the university route and I really didn’t want to go. The thought of being in all that debt really put me off.

“So, I looked around for jobs and came across NGN’s apprenticeships, and in particular the Level 3 Safety, Health and Environment Technician 2-year apprenticeship. I started in October 2023, and I’ve not looked back.”

The first year of the course covered HSE legislation, GDPR regulations and ACOP (Approved Code of Practice) and hazard spotting. The second year concentrated on putting learning into practice – completing risk assessments, site visits and audits plus studying cost-benefit analysis (CBA).

Luke said: “The skills I learned during my apprenticeship are proving very transferrable to my current role, and I’m already overseeing projects with quite large budgets. I’m halfway through one project now with a budget of around £68k so my apprenticeship studies around CBA have proved vital.

“This project is looking at setting up a centralised response van on the rare occasions we have a loss of supply incident, third party damage or other events on the network – this is a really interesting one to be involved in.

“I’ve also been working on a project improving our emergency evacuation procedures for people with disabilities, and have also been involved in audits, risk assessments, depot inspections – the list goes on!

“The apprenticeship has improved my communication and interpersonal skills. I speak to all sorts of people and departments across NGN, and I work at getting buy-in from them into the projects I’m working on. It’s definitely helped my organisational skills too.

“To anyone considering an apprenticeship, I’d say – go for it! NGN have got great people – industry experts you can learn from. The team around me have been fantastic and are always there to bounce ideas off or to turn to for help.

“It’s still very early in my career, but in time I’d like to move into a health safety specialist role or technical coordinator role, then perhaps one day become a Head of Health and Safety.”

Chris Broad, Environment, Health and Safety Operations Manager at NGN, said: “Luke has worked tirelessly throughout his apprenticeship to get to where he is today. He has a can do attitude and is always willing to help.

“He’s been mentored closely throughout his apprenticeship by the EHS team, and in particular our Health and Safety Technical Coordinator Penny Wood, learning a multitude of skills from EHS professionals. I am sure he will go from strength to strength.”

Chris Adair, Apprenticeships & Training Manager at NGN, said: “Congratulations to Luke for securing a role with us following the successful completion of his apprenticeship – our first ever Safety, Health and Environment Technician Apprentice.

“Luke’s experience shows the depth and range of roles on our apprenticeship programme, and even though he’s still in his early days with us full-time, he’s already making a great impression and putting the skills he’s learned to good use.”

To find out more about our apprenticeships, which will be open for applications again next year, email ngncareers@northerngas.co.uk

 

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We’re on the ball supporting female health and empowerment in Haltwhistle

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Northern Gas Networks (NGN) – which delivers gas to 2.9 million homes and businesses in the North of England – teamed up with England Netball to offer a free inspiring session exploring key women’s health topics in Haltwhistle, Northumberland.

NGN is currently carrying out essential work in the town to replace the ageing metal pipework with new, more durable plastic pipes – keeping homes and businesses safe, warm and connected.

The work in Haltwhistle is part of a huge programme of replacement of the old metallic pipes, and is a significant investment towards NGN’s vision of a fairer, greener future for the North of England.

As the work continues, NGN funded an empowering, educational ‘NETBALLHer’ session for women of all ages at Haltwhistle Swimming and Leisure Centre.

Victoria Eames, Netball Development Officer at England Netball, said: “We’re eternally grateful for the support of Northern Gas Networks. It’s absolutely fantastic that they’re giving something back and supporting the community in this way, and I know it will mean a lot to people to be given this opportunity. The feedback said the session was amazing and everyone learned a lot.

“NETBALLHer is a movement sparking curiosity among women and girls about female health and wellbeing, breaking stigma, and tackling the knowledge gaps that hold them back. This is the first session we’ve run in the North East, with hopefully more to follow.”

England Netball also received funding from The Haltwhistle Partnerships’ Community Shops Fund to support this session.

Stevie Sharp-Brown, Customer Care Officer at Northern Gas Networks, said: “While we’re on site in Haltwhistle over the next few months carrying out this essential work, we’re working as closely as possible with the local community.

“We are aware that our work is causing disruption to residents for the next few months, so we were extra committed to giving something back, and this session is a great example of that.”

Find out more about the pipe replacement work here

 

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Our connections charges are changing

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Ofgem, the energy regulator, has decided to remove the funding scheme for new connections from all Gas Distribution Networks in Great Britain. As a result, the prices for new connections will change from 1 January 2026. 

If your new gas service connection application is already progressing or you have a scheduled installation date, there’s nothing more you need to do. 

We remain committed to helping customers stay safe, warm and connected, and you can still apply for a quote to connect to our network by contacting our Connections team on 0800 040 7766 (option 2) or by email gasconnections@northerngas.co.uk 

If you’re struggling financially, and rely on oil, coal solid fuel or older electric storage heaters to heat your home, our partners Communitas Energy may be able to help you create a warmer home while saving money on your fuel bills. Find out more on their website, call them on 0113 486 2941 or email hello@ce-cic.org.uk

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We’re carrying out essential work to repair gas pipes in Prudhoe, Northumberland

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out repair work on gas pipes in Prudhoe, Northumberland.

This work will ensure the continued safe and reliable supply of gas to customers in Prudhoe, keeping homes and businesses safe, warm and connected.

So that engineers can carry out the work safely and efficiently, and to protect the public, some temporary traffic management measures will be put in place.

Traffic lights are currently in place at the junction of West Road/B6395 and Beech Grove S while our teams work on Beech Grove S. Residents of Beech Grove S are currently unable to park on their street.

The gas supply to homes and businesses in the area is unaffected.

Andrew Coates, Site Manager at Northern Gas Networks, said: “We would like to apologise for any inconvenience caused during these essential repair works. Our investigations are ongoing and we’ll provide a completion date for these works as soon as we can.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

 

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We’re carrying out essential upgrade work to maintain a safe and reliable gas supply in Seaton Carew, Hartlepool

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Northern Gas Networks (NGN), the gas distributor for the North of England, is to carry out essential work in Seaton Carew, Hartlepool to replace the ageing metal pipework with new, more durable plastic pipes.

This work will ensure the continued safe and reliable supply of gas to customers in Seaton Carew, keeping homes and businesses safe, warm and connected.

The project, which is expected to last until around the end of February 2026, has been planned in collaboration with Hartlepool Borough Council. So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

From Monday 10 November, the lane of Station Lane/B1276 heading eastbound will be closed between the junctions of Allendale Street and Elizabeth Way. The junction of Warrior Drive will also be closed. This lane closure will be in place for around six weeks until Christmas. Traffic will still be able to travel westbound on Station Lane, there will be a clearly signed diversion in place for eastbound traffic.

From Monday 5 January, work will resume on Station Lane, with the road fully closed from the junction of Elizabeth Way to Sainsbury’s Local. Work will also take place on Stanmore Grove during this phased of the work, which will take around five weeks to complete. A fully signed diversion will again be in place.

The final section of the work will be carried out in Bransdale Grove and Byland Grove.

Steven Storey, Site Manager at Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it’s vital we complete them to continue to maintain a safe and reliable gas supply to the residents of Seaton Carew.

“We recognise this is a large project, and have been in regular discussions with key local stakeholders including residents, businesses and councillors in the area to discuss the work, its importance and the steps we are taking to minimise the disruption caused.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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