Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.

You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Find out how our performance affects you

Safe & reliable

Beating the leaks and keeping our customers safe and sound

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Keeping costs down

Investing the money that comes from your bill wisely

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The environment

Reducing our carbon footprint and moving to cleaner, renewable fuels

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Our communities

Helping to make our communities warmer, safer and healthier

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Our customers

Our commitment to industry-leading customer service

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The future

Thinking big to deliver cleaner, greener and more efficient service

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