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0113 322 7950

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Stakeholder Relations Team

stakeholder@northerngas.co.uk

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in the Chester Road area of Sunderland.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers.

The work will start on Monday 3 August and is expected to last for two weeks. It has been planned in collaboration with Sunderland Council.

To ensure the safety of colleagues, customers and the community, the majority of the work is being carried out in the street, following Government guidelines for safe distance working wherever possible. There are also extra safety measures in place to keep everyone safe and ensure that the work is Covid 19 secure.

So that engineers can carry out the work safely and efficiently, it will be necessary to close the junction of Chester Road with Ewesley Road, and also the junction between Chester Road and Abingdon Street. Chester Road itself will stay open, but drivers won’t be able to turn in or out of these junctions. Both junctions will be closed for the whole duration of the works, due to the location of the gas main.

There will be two-way traffic lights at the junctions with Ewesley Road and Abingdon Street, so that drivers can still use Chester Road. These temporary lights will be manned between 7am and 6pm seven days-a-week to help ensure a steady flow of traffic.

Signage for drivers alerting them to the closure and the traffic lights will be in place before and during the works.

Ashley Whitfield, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Sunderland.

“We want to assure residents and road users that we will be working hard to complete this scheme as safely and as quickly as possible.”

As well as NGN’s critical service (which include responding to gas emergencies, carrying out emergency repairs and critical maintenance activities) engineers are carrying out work to upgrade critical infrastructure, including planned work to replace ageing metal gas pipes, where most of the work can be carried out safely in the street.

Engineers will only request entry to a customer’s property if it is absolutely necessary in order to ensure their safety, the continuity of a safe gas supply or at a customer’s request. Customers can read more about our Covid Secure Promise at here.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.