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Stakeholder Relations Team

stakeholder@northerngas.co.uk

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to upgrade the gas distribution network at Queens Road Hull.

The ageing main has undergone several recent emergency repairs, so has now been prioritised for urgent replacement with new, more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in Queens Road for years to come.

Work will begin the week starting Monday 20 July and engineers will be on site from that day. The project is expected to last for seven weeks. All work has been planned in collaboration with Hull City Council.

To ensure the safety of colleagues, customers and the community, the majority of the work is being carried out in the street, following Government guidelines for safe distance working wherever possible. There are also extra safety measures in place to keep everyone safe and ensure that the work is Covid 19 secure.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

One side of the Queens Road carriageway – from the mini roundabout at Princes Avenue along to the junction with Beverley Road – will be closed to all traffic heading in that direction. Signs will be displayed for motorists and a fully-signed diversion will be put in place.

Russel Kaye, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Queens Road.

“We want to assure residents and road users that we will be working hard to complete this scheme as safely and as quickly as possible.”

As well as NGN’s critical service (which include responding to gas emergencies, carrying out emergency repairs and critical maintenance activities) engineers are carrying out work to upgrade critical infrastructure, including planned work to replace ageing metal gas pipes, where most of the work can be carried out safely in the street.

Engineers will only request entry to a customer’s property if it is absolutely necessary in order to ensure their safety, the continuity of a safe gas supply or at a customer’s request. Customers can read more about our Covid Secure Promise at here.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.