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Stakeholder Relations Team

Northern Gas Networks (NGN), the North of England’s gas distributor, is carrying out emergency repairs to a gas main on New Front Street, Durham.

Due to the location of the gas main at the junction of the A690 (outside the Lord Boyne Hotel) this junction will be closed until further notice until the work is complete.

A diversion is now in place and NGN Customer Care Officers are speaking to residents about the work.

Andy Coates, Site manager at Northern Gas Networks, said “The safety of our customers and engineers is our number one priority, and closing the road is essential in ensuring the public and our workforce stay safe at all times.

“We would like to thank customers for their patience at this time and apologise for any inconvenience experienced. We will keep businesses and road users updated throughout the work.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email:

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.