Get in touch

We’re experiencing some issues with Option 3 of our Customer Care number. We’re investigating right now, apologies for any inconvenience.  Customers trying to contact our Customer Care team on Option 3 can also ring 07971 823451 or 07815 429851.

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Enquiries

How to find us

Doxford Park

Northern Gas Networks
1st Floor
1 Emperor Way
Doxford International Business Park
Sunderland
SR3 3XR

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Thorpe Park

Northern Gas Networks
1100 Century Way
Thorpe Park Business Park
Colton
Leeds
LS15 8TU

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Important Contact Information

National Gas Emergency Service

Call immediately if you smell gas anytime, day or night

0800 111 999

Customer Care Team

Connections Team

Mon to Fri 08:00 - 18:00

Stakeholder Relations Team

Press Office

Daytime 0113 322 7950
Out of hours 0113 322 7978