Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Low gas pressure in Bradford (BD17)

Our engineers are on site in the BD17 area of Bradford this evening (December 3), in response to reports of low gas pressure.

We are investigating, and will resolve the issue as quickly as we can.

Our apologies for any inconvenience.