Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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£120K upgrade to Harrogate gas distribution network

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £120,000 to upgrade the ageing metal gas distribution network on Wedderburn Avenue, Harrogate.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 1.3km of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The work, which will begin on Monday 27 February and last approximately eight weeks, has been planned in conjunction with North Yorkshire County Council to ensure as little disruption as possible.

Works will take place directly on Wedderburn Avenue for the full duration of the project.

In order to carry out the work safely and efficiently, it will be necessary to place three way traffic lights at the junction of Wedderburn Avenue and Knaresborough Road on Saturday 25 March and Sunday 26 March.  During this time the pedestrian crossing on the A59 will be temporarily suspended.

Engineers will be working from Monday to Friday between 8am and 5pm, with additional weekend work when required.

Robert Hope, Construction Services Area Manager at Northern Gas Networks said: “We have been working closely with North Yorkshire County Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.