Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Update: Ovenden Road, Halifax

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £312,000 to upgrade the ageing gas distribution network in Ovenden Road and Mill Lane, Halifax.

This major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 600m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The scheme is being delivered in two phases, the first having begun on Monday 24 October . The project is due to last approximately 14 weeks, planned in conjunction with Calderdale Council to ensure all works are completed with as little disruption as possible.

The project is progressing well, with first phase of works taking place on Ovenden Road.

In order for engineers to work as safely and efficiently as possible, work is taking place under two-way temporary traffic lights, manually operated between 7am and 7pm to minimise road congestion.

The pedestrian crossing adjacent to Hamza’s Takeaway has been temporarily suspended and parking bays may also need to be suspended on Ovenden Road but will be clearly signed and displayed to motorists when required.

Pedestrian access will be maintained at all times and engineers are working from Monday to Friday between 8am and 5pm and alternate weekends.

Work will be temporarily suspended the week before Christmas, with any holes filled and all equipment and materials removed from site.

Engineers will return to site during the first week of January to complete the remaining works.

This will involve working down Mill Lane, and to ensure the safety of both engineers and the public, a full road closure will be introduced until 5th February.

A fully signed diversion will be in place for motorists to follow and businesses will be open as usual.

After works are completed on Mill Lane, engineers will return to Ovenden Road to finish a small section which will fully complete the scheme.

In the meantime, the Customer Care team are visiting the site each week to speak to business owners, provide more information and answer questions.

Construction Services Area Manager for NGN, Paul Jagger said: “We understand that nobody likes roadworks and would like to apologise for any inconvenience customers may experience during the project.

“We’d like to thank customers and local business owners on Ovenden Road for their patience, and for bearing with us while the work takes place.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.