Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

Close this message

£25K upgrade to York gas distribution network

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £25,000 to upgrade the ageing gas distribution network in Holgate Bridge Gardens, York.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 190m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which began on Monday 17 October and will last approximately three weeks, has been planned in conjunction with York Council to ensure all works are completed with as little disruption as possible.

Work will begin on Holgate Bridge Gardens before moving on to Holgate Road.

In order to complete the works as safely and efficiently as possible, traffic management measures will in place during part of the project.

Two–way temporary traffic lights will be placed on Holgate Road from Monday 24 October for around one week, just after the bridge towards Harrogate and Acomb. The pedestrian crossing opposite Holgate Bridge Gardens will be temporarily out of use during this time.

Pedestrian access will be maintained at all times and engineers will be working from Monday to Friday between 8am and 5pm.

Robert Hope, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with York City Council to carefully plan part of these works to take place during the school holidays, in order to minimise disruption to customers.

“We would like to apologise in advance for any inconvenience caused, and thank our customers for their patience and support in getting these works completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.