If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Registering with us

Third Party organisations wishing to lay gas infrastructure and transfer ownership to Northern Gas Networks, or lay infrastructure on behalf of Independent Gas Transporters (IGT) to connect to our network, must register with us as a Utility Infrastructure Provider (UIP).

Fast-track connections

Quotations

Submit a quotation request when:

  • the requirement of the site falls outside of the standard pressure matrix
  • you have received a valid land enquiry response where reinforcement has been identified
  • the site contains a combined heating plant, booster or compressor

Land enquiry

Reinforcement

Some connections will need reinforcement. In these cases you will be informed and will be contacted by our Reinforcement Team.

Completion

Legal information

Get in touch

If you need to get in touch with us complete the form below or call us 0800 040 7766