If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

When we’re out and about in the local community, you tell us that you’d like to know more about what we do, how we do it and our future plans in your area. That’s why we created our depot open days.

Whether you’re interested in learning about our gas mains replacement programme in your area, the innovative technology we use to reduce disruption, our work to raise awareness of fuel poverty and Carbon Monoxide (CO), the things we’re doing to reduce our environmental impact or the support we offer local schools, there will be something for you.