Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.

You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

How We Use Social Media

Our social media accounts are managed by Northern Gas Networks and we keep an eye on them 24/7. Our social media pages are public so anyone can see our tweets and posts, along with your tweets and posts to us.

We’re always watching what people are saying about Northern Gas Networks on Twitter and Facebook to make sure we’re part of the conversation.

We may reach out to customers directly when we see tweets or Facebook posts about us or our services. We may suggest a different way to talk to help with your questions or comments.