Northern Gas Networks is carrying out essential website maintenance on the evening of Thursday 28th May from 10pm.

You may experience some disruption to our website during this time. If you need to contact us during this time, please call our Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

If you smell gas, experience low gas pressure or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
About us Who We Are

Who We Are

We cover an area that stretches from northern Cumbria to the North East and much of Yorkshire.

Did you know?

  • We own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again.
  • Northern Gas Networks delivers gas to 6.8 million individuals.
  • We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford.
  • And our work extends to rural areas like North Yorkshire and Cumbria.
Illustrated graphic of the north of England showing all the locations covered by Northern Gas Networks

A guide to gas transportation

Have you ever wondered how gas gets transported hundreds of miles from the sea bed, into your home?

Find out more about the journey of gas, from production and importation to supply.

Looking for something else?