Update about NGN projects taking place in Hull
Work to replace the gas mains in and around Hull city centre
Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in the Hull.
These critical works in Hull are all part of an investment programme by NGN to upgrade the ageing metallic gas network across the city. We are working to minimise disruption to customers as much as possible, but the replacement of the existing pipes in Hull means that by upgrading to new plastic pipes, future disruption can be minimised, and the network futureproofed for another 100 years.
All of our upgrade projects have been planned in collaboration with Hull City Council, which must also give their permission before any works can start.
Wherever possible, a fully signposted diversion has been put in place. However, road users are also advised to allow extra time for their journeys.
To ensure the safety of colleagues, customers and the community, the majority of the work is being carried out in the street and engineers will follow Government guidelines for safe distance working of at least two metres wherever possible.
There will also be extra safety precautions in place for any work that does need to be done indoors: NGN engineers will wash their hands and use hand sanitiser before entering a property; they will maintain a two metre distance and ask customers to stay in another room while they work, and will wear a face mask and gloves.
Where customers are self-isolating, have symptoms or are at high clinical risk, our engineers will wear full PPE including coveralls and eye protection.
As well as NGN’s critical service (which include responding to gas emergencies, carrying out emergency repairs and critical maintenance activities) engineers are continuing to carry out work to upgrade infrastructure, including planned work to replace ageing metal gas pipes, where most of the work can be carried out safely in the street.
Customers can read more about our Covid Secure Promise here.
For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: email@example.com.
Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.