Read our Coronavirus update and learn about how we’re keeping you safe, warm and connected.

 

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

CO Hero Terms & Conditions

 

  1. This promotion is open to all UK mainland residents and business owners except for anyone directly connected with the planning or administration of the prize promotion (including Northern Gas Networks employees and their immediate families).
  2. Everyone will be offered the chance to sign up to receive a FREE CO alarm after completing the pre-questionnaire, exploring the CO infographic and completing the post-questionnaire.
  3. This promotion will run from 23 February 2022 to midnight on 31 March 2022.  You must register to receive a FREE CO alarm before midnight on Thursday 31 March.
  4. All eligible entrants will be sent a CO alarm within 30 days of the promotion closing date detailed above.
  5. There will be one CO alarm per address. No third party or bulk entries. If it becomes apparent that either a business or household is using any means to circumvent this condition such as, and without limitation, multiple email addresses, fraudulently falsifying data, acting fraudulently or dishonestly in the opinion of the promoter or otherwise acting in violation of these terms, these registrations will be void.
  6. All details will be deleted after 120 days unless otherwise requested.
  7. There is no cash or alternative to the FREE CO alarm and we cannot send an alarm to anyone other than the named recipient. The giveaway is non-transferable, non-refundable and cannot be resold.
  8. We reserve the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion for whatever reason, with no liability to any entrants or third parties but if this happens we will use all reasonable endeavours to avoid consumer disappointment.
  9. As part of the introduction of the EU General Data Protection Regulation (GDPR) we have updated our Privacy Notices. These Privacy Notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed. The Promoter will only process your personal information as set out in the Privacy Notice: https://www.northerngasnetworks.co.uk/legal-information/. By registering to receive a FREE CO alarm and providing us with your information, you agree to these terms and conditions and our Privacy Notices. The Promotor is only using the personal data of the entrants to administer the competition on the basis that it is necessary for entering or performing a Contract.
  10. The Promoter is: Northern Gas Networks, Thorpe Park Business Park, 1100 Century Way, Colton, Leeds, LS15 8TU.