If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Customer Care Team
0800 040 7766 (Option 4)

customercare@northerngas.co.uk

Connections Team
0800 040 7766 (Option 2)

gasconnections@northerngas.co.uk

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Emergency resurfacing work on Stoneferry Road, Hull

Scott Kitchingman, Business Operations Lead at Northern Gas Networks said:

“On Monday 22 January Northern Gas Networks (NGN) carried out emergency resurfacing work on Stoneferry Road, Hull following essential work to upgrade the gas pipes in the area.

“In order to carry out this work safely and efficiently it was necessary to install temporary traffic lights to protect the workforce and members of the public.

“Our contractor worked through the night to complete this work, however traffic management wasn’t removed until after the morning rush hour on Tuesday 23 January.  We recognise that this resulted in significant disruption in the local area and we apologise to road users and members of the public.”

If you smell gas or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.