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Stakeholder Relations Team

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Ouston.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The work is set to begin 3rd January and will take approximately 28 weeks to complete. We will begin work on St Benets Way, Greenford Lane and Millbank Close. Due to the location of the gas main we will have multi way traffic lights on Greenford Lane and Millbank Close for a number of weeks which will follow the work. This might cause some delays in the area, especially at commute times.

Our customer care officer, Jade Dunn will visit businesses and residents prior to the work to explain how they will be impacted.

Around the end of February, we will also need to close the junction of Conway Place near the Perkinsville Food Store. No vehicles will be able to access via Ouston lane for approximately three weeks. We will also have temporary traffic lights during this time which may cause some delays. There will however be a full diversion in place during this time.

We will then have multi way lights causing delays on Greenford Lane at the junction of Aberfoyle and Cromarty.

Ashley Whitfield, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Chester le Street.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.