If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

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Stakeholder Relations Team

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Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Hartlepool.

The ageing metal pipework is now being replaced by new, more durable, plastic pipes to ensure a safe and reliable supply of gas to customers now, while getting the network ready for the future.

The work on The Cliff, Seaton Carew will start on the 6th November, over a twelve-week period with a two-week shut down over the Christmas period from the 15th December to the 2nd January.

Our work will be starting on Coronation Drive at the junction of Warrior Drive and working towards Seaton Carew Golf Club over the twelve-week period.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

Rolling multi way traffic lights will be in place for the full duration of this work, working in 100 metre sections. Please allow extra time for your journey.

Steven Storey, Site Manager for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hartlepool.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.