If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Press Office

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the gas distributor for the North, is carrying out emergency repairs to the gas network on the North Approach of Pelton Fell Road in Chester le Street.

Due to the location of the gas main underneath the road, and to keep engineers and members of the public safe, temporary traffic lights have been introduced at the junction of Whitehill Way so the repair can be carried out.

Andy Coates, site manager for Northern Gas Networks said: “The safety of our customers and engineers is our number one priority, and introducing temporary lights is essential for keeping the public and our workforce safe at all times.

“We would like to thank customers for their patience at this time and apologise for any inconvenience experienced. We will keep residents and road users updated throughout the work,.”

For further information about the works, contact NGN’s Customer Care Team on 0800 040 7766 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, seven days a week.