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Stakeholder Relations Team

Northern Gas Networks (NGN), the gas distributor for the North of England, will begin the last phase of essential work to upgrade the gas network at Spring Bank West in Hull from Monday 18 October.

This is the latest phase of investment in Hull’s infrastructure, to maintain a safe and reliable gas network for the whole of Hull for many years to come.

The project involves replacing ageing metallic mains along Spring Bank West with more durable plastic pipes, to minimise future disruption and futureproof the network for another 100 years.

This final section of work is expected to take seven weeks to complete. Work will begin outside number 720 and finish outside Tile Giant.

In order to minimise disruption to customers, the majority of work is being carried out in the footpath, however it will be necessary to close the bus lane along this section for the safety of workforce, pedestrians and motorists. All work has been planned in collaboration with Hull City Council.

Russel Kaye, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hull.

“We want to assure residents and road users that we will be working hard to complete this scheme as safely and as quickly as possible.”

While all of NGN’s work has now resumed, extra safety precautions remain in place to keep everyone safe while we continue to live with Covid-19.

Customers can read more about NGN’s Covid Secure Promise here.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email:

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.