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0113 322 7950

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Stakeholder Relations Team

stakeholder@northerngas.co.uk

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Bedale and Aiskew Village.

The essential work will begin on, Monday 9 August and last for around 18 weeks.  The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers. The project has been planned in collaboration with North Yorkshire Council.

In order for engineers to carry out the work safely and efficiently, and to protect members of the public, some traffic management measures will be necessary.

Work will begin on Firby Road and temporary two-way traffic light will be in put place for approximately four weeks. Once the work is completed on Firby Road, the temporary two-way lights will move to Bridge Street for approximately one week.

Once the work is completed on Bridge Street, we will be moving the temporary traffic lights to the junctions of Firby Road and Masham Road, where five-way lights will be in place for approximately three weeks.

The temporary traffic light will continue to move along Masham Road for approximately four weeks to the junction of Apple Tree Road whilst the project is completed.

To ensure the safety of colleagues, customers and the community, the majority of the work is being carried out in the street, following Government guidelines for safe distance working wherever possible. There are also extra safety measures in place to keep everyone safe and ensure that the work is Covid 19 secure.

Engineers will observe safe distance working and wear PPE at all times.

While the majority of the work will be carried out in the street, engineers will need to access customer properties to complete the project and ensure the continued safe and reliable supply of gas.

There are extra safety precautions in place for working inside: NGN engineers will wash their hands or use hand sanitiser thoroughly before entering a property and wear a face mask and gloves; they will maintain a two metre distance and ask the householders to stay in another room while they work.

Our engineers may also ask customers if they feel comfortable wearing a face mask themselves during a home visit.

Steve Pigott, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these critical works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Bedale and Aiskew Village.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”
Customers can read more about our Covid Secure Promise here.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.