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0113 322 7950

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Stakeholder Relations Team

stakeholder@northerngas.co.uk

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to ensure the continued safe and reliable supply of gas to customers in Darlington.

The work will begin on, Monday 2 August and will last for approximately three weeks.  The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers. The three week project has been planned in collaboration with Darlington Borough Council.

To ensure the safety of colleagues, customers and the community, the majority of the work is being carried out in the street, following Government guidelines for safe distance working wherever possible. There are also extra safety measures in place to keep everyone safe and ensure that the work is Covid 19 secure.

So engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place.

Temporary four-way traffic lights will be in place at the junctions of Geneva Road, Yarm Road and The Broadway, for the duration of the project.

Engineers will observe safe distance working and wear PPE at all times.

Steve Pigott, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these critical works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Darlington.

“NGN is continuing to carry out its critical activities while following strict Government guidelines for safe distance working and observing health and safety guidance during the current coronavirus outbreak in England.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

Customers can read more about our Covid Secure Promise here.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.