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Stakeholder Relations Team

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to replace the ageing metallic pipes on South Street with a more durable plastic main, which will ensure the continued safe and reliable supply of gas to customers in Hull for many years to come.

This work is due to start on Monday 14th June 2021 and has been planned in collaboration with Hull City Council. It is expected to last up to two weeks.

So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures will be put in place for the duration of the work.

South Street will be closed between Paragon Street and Anlaby Road.  The eastbound lane of Anlaby Road between Ferensway and the junction of South Street will also be closed.

Signs will be displayed for motorists and a fully signed diversion put in place using Paragon Street as two-way access for the duration of the closure. Drivers are advised to use the diversion as much as possible, and to allow extra time for travelling.

The critical works at South Street are the latest phase of an investment programme by NGN to upgrade the ageing metallic gas network across Hull.

The project is working to minimise future disruption to customers as much as possible, as the replacement of the existing pipes in Hull means that by upgrading to new plastic pipes, the network is futureproofed for another 100 years.

Work to replace the metallic pipes currently taking place on Lowgate in the Old Town will end shortly and the roads there will re-open.

Russel Kaye, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Hull.

“NGN is continuing to carry out essential services while following strict Government guidelines for safe distance working and observing health and safety guidance during the current Covid restrictions in England.

“We want to assure residents and road users that we will be working hard to complete this scheme as safely and as quickly as possible.”

As well as NGN’s critical service (which include responding to gas emergencies, carrying out emergency repairs and critical maintenance activities) engineers are continuing to carry out work to upgrade critical infrastructure, including planned work to replace ageing metal gas pipes, where most of the work can be carried out safely in the street.

While working outside, our engineers will follow Government guidelines for social distance as much as possible. There are also extra safety measures in place to keep everyone safe and ensure that the work is Covid-19 secure.

Engineers will only request entry to a customer’s property if it is absolutely necessary; in order to ensure their safety, to keep the gas supply flowing, or at a customer’s request. Customers can read more about our Covid Secure Promise here.

For updates on all NGN current and future planned works in and around Hull, please check our webpage at

To find out more about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email:

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.