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Stakeholder Relations Team

Northern Gas Networks, the north of England’s gas distributor, is continuing its critical work to upgrade the ageing gas distribution network in Elloughton and Brough, investing £925,000 in gas mains replacement.

This has been a complex and challenging major project taking place during a year of lockdown, affecting both residents and businesses. We would like to thank all our customers in Elloughton and Brough for their continued support and patience during our work over the past 12 months.

So far, NGN has replaced more than seven kilometres of gas mains, which will ensure the continued safe and reliable supply of gas to Brough and Elloughton customers for many years to come. By the end of the project, nearly eight kilometres of old metal gas mains have been replaced with new, more durable plastic pipes.

NGN’s on-site team are working hard to now complete the works within the next five weeks.

In order for engineers to carry out the work safely and efficiently, and to protect members of the public, some traffic management measures will be necessary.

The next section of work will continue with four-way temporary traffic lights at the junction of Stocksbridge Road, Main Street and Welton Low Road, starting on Monday 26th April 26 for two weeks. A temporary road crossing has been put in place outside Elloughton Primary School for the safety of pedestrians and pupils.

All residents and businesses have been kept updated on the progress of the works throughout the project, and Northern Gas Networks Customer Care Officers have been door knocking homes and businesses to make customers aware of progress.

Russel Kaye, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise for the inconvenience caused during these critical works. However, it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Brough and Elloughton and I would like to thank everyone for their patience and understanding throughout the project.

“NGN is continuing to carry out its critical activities while following strict Government guidelines for safe distance working and observing health and safety guidance during the current Covid-19 pandemic.

“We want to assure residents and road users that we will be working hard to complete this essential scheme as safely and as quickly as possible.”

As well as NGN’s critical service (which include responding to gas emergencies, carrying out emergency repairs and critical maintenance activities) engineers are continuing to carry out work to upgrade critical infrastructure, including planned work to replace ageing metal gas pipes.

While working outside, our engineers will continue to social distance as much as possible.

There are extra safety precautions in place for when work has to be carried out indoors: NGN engineers will wash their hands or use hand sanitiser thoroughly before entering a property; they will maintain a two metre distance and ask the householders to stay in another room while they work, and they will wear a face mask and gloves. Our engineers may also ask customers if they would feel comfortable wearing a face mask themselves during a home visit.

Where customers are self-isolating, have symptoms or are at high clinical risk, our engineers will wear full PPE including coveralls and eye protection.

Customers can read more about our Covid Secure Promise here.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email:

Anyone who smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.