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Stakeholder Relations Team

Northern Gas Networks (NGN), the gas distributor for the North of England is carrying out critical work to ensure the continued safe and reliable supply of gas to customers in Jesmond Road, Newcastle.

Works will begin on Monday 4 May 2020, to reinforce the gas pipes under the road. The essential work involves digging in the main carriageway on Jesmond Road (A1058).

The five-week project has been planned in collaboration with Newcastle City Council.

To ensure the safety of colleagues, customers and the local community at this time, the work is being carried out exclusively in the street, observing strict Government guidelines for safe distance working and following health and safety guidance. 

In order for engineers to carry out the work safely and efficiently, and to protect members of the public, some traffic management measures will be necessary.

Beginning Monday 4 May 2020, there will be a lane closure on Jesmond Road, approaching from the Central Motorway (A167). The lane closure will come into effect from the start of the 30mph zone and will continue up Jesmond Road until clear of the Portland Terrace traffic lights.

Motorists will still have access to Osborne Road, however access onto Fernwood Road from the A1058 will be closed.

Signs will be displayed for motorists and a full signed diversion put in place.

Richie Manuel, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these essential works, however it is vital we complete them in order to continue to maintain a safe and reliable gas supply to the residents of Jesmond.

“NGN is continuing to carry out essential services whilst observing strict Government guidelines for safe distance working and following health and safety guidance during the Coronavirus outbreak.

“We want to assure residents and road users that we will be working hard to complete this scheme as safely and as quickly as possible.”

In line with UK Government guidance NGN is continuing to carry out essential services including responding to gas emergencies, carrying out emergency repairs and undertaking critical maintenance activities, to ensure communities continue to receive a safe and reliable gas supply.

To ensure it can continue to deliver the highest standards of service, and to protect its colleagues, customers and our communities, NGN is suspending the majority of its planned work programme until further notice.

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email:

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.