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Stakeholder Relations Team


Engineers from Northern Gas Networks remain on site at Mirfield today (Tuesday 11th February), working to restore normal gas pressure after water made its way into the network on Monday morning.

Around 340 properties are affected, and in order to safely return gas pressure to normal, engineers have turned off supply to 95.

Streets impacted include: Hopton Lane, Gregory Springs Mount, Gregory Springs Road, Granny Lane, Jackroyd Lane, Elmwood Close, Hopton Hall Lane, Cheviot Way, Cross Bank Street, South Brook Garden, Fairways and Hopton Avenue.

Local flooding has affected progress however work continued yesterday and throughout Monday night, with specialist technology brought in to remove the water.

NGN’s Customer Care team has opened a drop-in centre at the Flowerpot pub on Calder Road, WF14 8NN, where affected customers can talk to the team and collect hotplates and heaters.

Chris Nevison, Business Operations Lead for NGN said: “We’re working as hard as we can to resolve the issue and we apologise to everyone affected in the meantime.

“Our Customer Care drop-in centre is open at the Flowerpot Pub on Calder Road, where customers can collect electric heaters and hotplates and talk to our team.

“If you need additional support while you are without gas please call our Customer Care team on 0800 040 7766, option 3 or email customercare@northerngas.co.uk.  Alternatively you can speak to an engineer on site.”

Anyone who experiences low pressure or loss of gas supply should call the National Gas Emergency Service on 0800 111 99