If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The North of England’s gas distributor, Northern Gas Networks (NGN), will be investing £150,000 to upgrade the gas distribution network in Norton, near Malton in North Yorkshire.

The project is part of NGN’s ongoing investment in the area’s gas infrastructure, and involves replacing old metal pipework with more durable plastic pipes, which will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The project has been carefully planned in conjunction with North Yorkshire Council to minimise any disruption caused.

Work begins on Monday 9th September 2019 and is scheduled to last for approximately 10 weeks. In order for works to be carried out safely and efficiently, they will be carried out in two phases and it will be necessary to implement temporary traffic management throughout the project.

Phase 1 starts on 9th September. From the junction of Welham Road to Wold Street there will be a lane closure in place along Church Street. Traffic will be able to travel up Church Street towards Welham Road but will not be able to travel down Church Street in the opposite direction. The lane closure will be in place for approximately five weeks and a signed diversion will put in place.

Phase 2 will begin on Monday 14th October. There will be two-way rolling traffic lights on Commercial Street, from the junction of Wold Street to the junction of Wallgates Lane. These will be in place for five weeks.

NGN’s Customer Care Officers have been door-knocking local residents and businesses to make customers aware of the work, while on-site signage will advise motorists of the work taking place. Regular updates will also be available on NGN’s website at northerngasnetworks.co.uk, on Twitter @NGNgas and on Facebook @northerngasnetworks.

Shops and businesses in the area will remain open as usual throughout the project.

Pete Knapton, Network Officer for Northern Gas Networks, said: “We have been working closely with North Yorkshire Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.