If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Press Office

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The North of England’s gas distributer, Northern Gas Networks (NGN), is carrying out essential works to upgrade the gas distribution network at Trunk Road, Redcar.

The £680k project is part of NGN’s ongoing investment in the gas infrastructure in the area and involves laying more than two kilometres of new plastic pipes.

This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The works have been carefully planned in conjunction with Redcar and Cleveland Council and will start on Tuesday 23 April 2019, lasting approximately 16 weeks.

In order for the works to be carried out safely and efficiently, it will be necessary to introduce a lane closure on Trunk Road, heading west from the junction of Kirkleatham Lane to the roundabout leading on to West Coatham Lane for the duration of the project.

It’s expected these works will cause some delays to journey times, so motorists are advised to leave extra time for travel whilst the lane closure is in place.

NGN’s Customer Care Officers will be door-knocking local residents and businesses in the coming weeks to make customers aware of the project’s latest phase, while on-site signage will advise motorists of the work taking place. Regular updates will also be available on NGN’s website northerngasnetworks.co.uk, Twitter @NGNgas and Facebook @northerngasnetworks.

Shops and businesses in the area will remain open as usual throughout the project.

Nigel Pearson, Site Manager for Northern Gas Networks said: “We have been working closely with Redcar and Cleveland Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.