If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Since April 2018, the North of England’s gas distributor, Northern Gas Networks (NGN), have been carrying out essential works to upgrade the gas distribution network in and around West End Avenue, Harrogate.

The £500k project is part of NGN’s ongoing investment in the gas infrastructure in the area and involves replacing more than 6km of existing metal gas pipes with more durable plastic ones.  This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The works have been carefully planned in conjunction with North Yorkshire County Council.

In order for the remainder of works to be carried out safely and efficiently, it will be necessary to implement some temporary traffic management measures in and around the Leeds Road area.  The remaining works have been planned to coincide with the school holidays when we expect traffic in the area to be lighter than normal.

From Saturday 27th October until Sunday 4th November, there will be road closures in place on South Drive, St George’s Road, Park Drive and Langcliffe Avenue, meaning motorists will not be able to access Leeds Road roundabout via these streets.  A signed diversion route will be in place for motorists.

Access to these streets from the roundabout will be closed.  However, residents will be able to access these streets from the opposite end of the road closures.

Whilst the road closures are in place from Saturday 27th October to Sunday 4th November, motorists will be able to use Leeds Road, but there will be temporary two traffic signals in place during this time.  The traffic lights will be manually operated between the hours of 07:00 and 19:00 to ensure the safe and continued flow of traffic at peak times.

It’s expected these works will cause delays to journey times, so motorists are advised to leave extra time for travel whilst the temporary traffic signals and road closures are in place.

NGN’s Customer Care Officers have been door-knocking local residents and businesses to make customers aware of the project’s latest phase, while on-site signage will advise motorists of the work taking place. Regular updates will also be available on NGN’s website northerngasnetworks.co.uk, Twitter @NGNgas and Facebook @northerngasnetworks.

Shops and businesses in the area will remain open as usual throughout the project.

Steve Goodwin, Site Manager for Northern Gas Networks said: “We have been working closely with North Yorkshire County Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.