Unfortunately, our email and online payment services are unavailable this weekend (Saturday 14 and Sunday 15 April) while we carry out an upgrade. We’re sorry for any inconvenience caused. We’ll be back up and running again on Monday 16 April.

If you need to get in touch during this time, please complete our get in touch form below or contact us via Facebook or Twitter and we’ll be happy to help.

Alternatively, if your query is urgent please call us on 0800 040 7766.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.