If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing in Ilkley’s gas infrastructure this year, replacing ageing metal gas mains with modern plastic pipes to ensure customers continue to receive a safe and reliable gas supply for years to come.

The ten week project began on the A65 Skipton Road on 28 March 2016 and continues to progress well, with another 300m of gas mains replaced in the last week.

Now work has reached a more narrow section of the road, from this Sunday morning (15 May 2016), it will be necessary to remove the contraflow and reintroduce the temporary lights as engineers aim to complete the scheme as safely and efficiently as possible.

To minimise disruption to road users, the lights will be manned 12 hours a day seven days a week.

Easby Drive will remain closed.

Dean Woolley, Network Officer for NGN, said:  “We’re making good progress and we’d like to thank our customers in Ilkley for their patience as we look to complete the project as quickly and as safely as possible.

“The temporary lights will return on Sunday morning as we’ve reached a narrower section of the road, but they will be manned 12 hours a day as before, seven days a week.

“Our customers are extremely important to us and we’re continuing to listen to feedback from the community. If anyone would like to speak to the team they can contact us on 0800 040 7766 or email customercare@northerngas.co.uk.  We’d like to thank everyone for bearing with us while we carry out these essential works.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.