If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


We are aware that some of our customers in Weardale Street, Coulson Street and Lakeside Court in Spennymoor are currently experiencing a loss of gas supply.

Please be assured that we are working hard to fix the problem and get all properties back on gas as soon as possible.

Our engineers on site are currently ‘door knocking’ affected properties to inform everyone of the situation.

We would like to apologise for any inconvenience caused and thank our customers for their patience.

For more information please contact the Northern Gas Networks Customer Care team on 0845 634 0508 (option 2).

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999 immediately, your call will be answered at any time of day or night and an engineer will be sent out to assess the situation promptly.