Getting connected

As you might expect, laying a new connecting pipe from your property to our gas network is quite an involved process, and no two jobs are quite the same!

However, our experienced Connections team will help you every step of the way, from providing you with a quote and design plan, to laying the pipe, filling in the hole and leaving everything as we found it.

Your dedicated design representative will keep you informed every step of the way, ensuring that all work is completed on schedule and to regulatory standards.

You can read more about how the whole process works in our Domestic Connections Brochure

Our Video will help you understand what will happen on your journey to your new connection.

How to apply

There are lots of ways that you can apply for a new connection. For more help and advice, you can also call us on 0800 040 7766 or email

Request an application pack to be sent to your home address. You can also download our PDF and send back to us, its that easy.

Or download our app featuring an intuitive set of questions that adapt to your answers to make applying for a new connection quicker and easier than ever before!


Or fill in our handy application form online:

Apply online