Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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Whether you’re a home owner embarking on a home renovation or a business customer developing a new housing scheme, factory or office commercial space, you may find that our gas main needs moving before you can make way for your redevelopment.

We’re here to help make the process as hassle free as possible. We’ll provide you with a specialist skilled team to help you every step of the way, ensuring that all work is completed to the highest standards.

How to apply

There are lots of ways that you can apply for a diversion.
Fill in our handy application form online to apply and get a quote.

Alternatively, you can speak with one of our diversion design representatives on 0800 040 7766. Or email our team at

You can also write to us at:
Northern Gas Networks
1st Floor
1 Emperor Way
Doxford International Business Park