Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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If you’re choosing to move away from gas to other sources of fuel, planning a big renovation, or demolition of a property then disconnecting your supply is an important step to make.

Our design representatives are here to help.  They’ll be there every step of the way you’re your initial enquiry, design and quotation to the removal of your supply.

It’s easy to apply too.

Simply let us know where the supply needs diverting or disconnecting by contacting us.

To speak with one of our disconnection design representatives call:

0800 040 7766

Or email our team at

Tweet us @NGNgas

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Or write to us at:

Northern Gas Networks
1st Floor
1 Emperor Way
Doxford International Business Park