Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

Close this message


If you’re planning on demolishing a building or housing estate or preparing for a large scale renovation, disconnecting all of the properties from the gas supply is a big and important step to make.

Our design representatives are here to help and we will be here every step of the way through initial enquiry, design and quotation to removal of your supply.

It’s easy to apply too. Simply let us know what properties need disconnecting by contacting us.

To speak with one of our disconnection design representatives call 0800 040 7766 or email our team at

Tweet us @NGNgas
Facebook NorthernGas Networks

Or write to us at:

Northern Gas Networks
1st Floor
1 Emperor Way
Doxford International Business Park