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Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

9.46 out of 10

Our customer score for unplanned jobs
such as emergency repairs, exceeding our annual target of 9.0

80%

Proportion of complaints resolved within 60 minutes following the original customer call, email or social media post.

179,000

Number of clicks on our interactive roadworks map at northerngasnetworks.co.uk

98.50%

The proportion of private connection jobs completed on the date agreed with the customer.