Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

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The future role of gas

The way that the UK powers its homes and businesses is set to change dramatically in the coming decades.

Clean, sustainable energy supplies are needed to support growing populations, reduce environmental impact and avoid over-reliance on supplies from overseas.

We are working closely with our fellow utility companies, local authorities, regional businesses and central government, to promote gas as a fuel for the future and to put the North of England in the energy spotlight.

Together with our partners, we’re delivering imaginative pilot projects to galvanise action and demonstrate what’s possible.