Unfortunately our phone lines are currently down. Please email: customercare@northerngas.co.uk, or call 0800 111 999 if it is a gas emergency

Close this message

Sources of funding


Our regulator, Ofgem, provides several pots of money to support groundbreaking projects. Gas distributors can bid for this funding, with Ofgem looking favourably on projects which stand to improve efficiency across the whole industry and deliver environmental benefits.

  • Network Innovation Allowance: funds smaller projects that will deliver benefits to customers.
  • Network Innovation Competition: an annual competition for flagship innovation projects that will deliver environmental benefits.
  • Innovation Roll-out Mechanism: to fund the roll-out of proven innovations which will support a low-carbon future or broader environmental benefits.