Important information: Potential delay to your meter installation

Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem’s website.

Close this message

Our partnership with The Children's Society

We’ve teamed up with The Children’s Society to help support families struggling financially and living in cold, poorly heated and insulated homes in Bradford.

The project is providing us with a broader understanding of the the issues associated with fuel poverty in the communities in which we work as well as delivering free connections, home heating and energy efficiency solutions and benefits advice to some of the families who need it most.

Our infographic shows how our partnership is helping to make a difference.

Infographic Alison