Your Views Matter

Make Your Views Count

During the coming months we will be consulting with a wide range of stakeholders on our business plan for 2013 and beyond. We will then formulate our views, taking on-board all those considerations, before presenting our plan back to our stakeholders for evaluation later in 2011.

This is your opportunity to influence the gas industry of the future. This is not something that we have done before but we believe it to be vitally important to include the views and concerns of our stakeholders when developing our business plan.

A True Value-for-Money Service

It is our aim to ensure you receive a service that reflects tremendous value-for-money. We believe that our stakeholders will want to be reassured that we:

• Provide the best possible service at the lowest possible cost to you
• Are totally committed to safe operation in all that we do
• Continually upgrade our gas network to ensure supply is guaranteed
• Minimise disruption to neighbourhoods as we implement upgrades
• Maintain our emergency response capability to meet all demands
• Support and assist the more vulnerable members of society and provide solutions to areas where there is fuel poverty