Non Domestic Connections

This section is for larger domestic, multiple, industrial and commercial connections. By larger connections this means those with an annual gas consumption of 73,200 kilo-watt hours or more.

Northern Gas Networks and our agents operate to a comprehensive set of customer service standards. We work to ensure the correct pipe is safely installed in the ground, at the agreed time, to the accepted quality and specification in the most cost-effective way.

Details of our standards of service for connection work can be found by downloading the Gt Customer Standards Of Service document.